Solved

Error when installing a software package

Posted on 2011-02-14
7
347 Views
Last Modified: 2012-06-21
I have a package called Playon. I was running it on my 2008 server, but needed to uninstall it to. When I go to reinstalling I get the message in the screen shot. So far the company who makes it is sure what this is. I've used a registry cleaner and remove any of their entries, but still have the problem.

would any know where this message is pointing to? error
0
Comment
Question by:rdefino
7 Comments
 
LVL 16

Expert Comment

by:sjklein42
ID: 34892560
I think that this message may be triggered when you try to run the uninstall from a different account than the one the product was originally installed from.
0
 
LVL 8

Expert Comment

by:nwtechdesk
ID: 34892567
When you went to uninstall, did you right click and select "run as admin"
0
 

Author Comment

by:rdefino
ID: 34892578
I ran the uninstaller from 'programs and features" But not sure if I was using the same account I installed it with.
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 34893512
Have you rebooted? Right-click installer run as Administrator
0
 

Author Comment

by:rdefino
ID: 34893519
yes
0
 
LVL 59

Accepted Solution

by:
Darius Ghassem earned 250 total points
ID: 34893535
0
 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 34893540
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
Healthcare organizations in the United States must adhere to the guidance of both the HIPAA (Health Insurance Portability and Accountability Act) and HITECH (Health Information Technology for Economic and Clinical Health Act) for securing and protec…
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

26 Experts available now in Live!

Get 1:1 Help Now