Solved

Error when installing a software package

Posted on 2011-02-14
7
350 Views
Last Modified: 2012-06-21
I have a package called Playon. I was running it on my 2008 server, but needed to uninstall it to. When I go to reinstalling I get the message in the screen shot. So far the company who makes it is sure what this is. I've used a registry cleaner and remove any of their entries, but still have the problem.

would any know where this message is pointing to? error
0
Comment
Question by:rdefino
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 16

Expert Comment

by:sjklein42
ID: 34892560
I think that this message may be triggered when you try to run the uninstall from a different account than the one the product was originally installed from.
0
 
LVL 8

Expert Comment

by:nwtechdesk
ID: 34892567
When you went to uninstall, did you right click and select "run as admin"
0
 

Author Comment

by:rdefino
ID: 34892578
I ran the uninstaller from 'programs and features" But not sure if I was using the same account I installed it with.
0
Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 34893512
Have you rebooted? Right-click installer run as Administrator
0
 

Author Comment

by:rdefino
ID: 34893519
yes
0
 
LVL 59

Accepted Solution

by:
Darius Ghassem earned 250 total points
ID: 34893535
0
 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 34893540
0

Featured Post

Resolve Critical IT Incidents Fast

If your data, services or processes become compromised, your organization can suffer damage in just minutes and how fast you communicate during a major IT incident is everything. Learn how to immediately identify incidents & best practices to resolve them quickly and effectively.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article, you will read about the trends across the human resources departments for the upcoming year. Some of them include improving employee experience, adopting new technologies, using HR software to its full extent, and integrating artifi…
Developer portfolios can be a bit of an enigma—how do you present yourself to employers without burying them in lines of code?  A modern portfolio is more than just work samples, it’s also a statement of how you work.
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question