Error when installing a software package

Posted on 2011-02-14
Last Modified: 2012-06-21
I have a package called Playon. I was running it on my 2008 server, but needed to uninstall it to. When I go to reinstalling I get the message in the screen shot. So far the company who makes it is sure what this is. I've used a registry cleaner and remove any of their entries, but still have the problem.

would any know where this message is pointing to? error
Question by:rdefino
LVL 16

Expert Comment

ID: 34892560
I think that this message may be triggered when you try to run the uninstall from a different account than the one the product was originally installed from.

Expert Comment

ID: 34892567
When you went to uninstall, did you right click and select "run as admin"

Author Comment

ID: 34892578
I ran the uninstaller from 'programs and features" But not sure if I was using the same account I installed it with.
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Expert Comment

by:Darius Ghassem
ID: 34893512
Have you rebooted? Right-click installer run as Administrator

Author Comment

ID: 34893519
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Accepted Solution

Darius Ghassem earned 250 total points
ID: 34893535
LVL 59

Expert Comment

by:Darius Ghassem
ID: 34893540

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