?
Solved

Pogo gaming problem: just one game Poppit

Posted on 2011-02-14
6
Medium Priority
?
868 Views
Last Modified: 2013-11-12
I have a client that has a window 7 OS and the latest IE. Java is installed properly, flash and macromedia...
Pop-upblocker not enabled, and all "seems" fine... The problem is when she goes into play Pogo's game Poppit it will not load all the way.
Sometimes it says the server is down..(it is not) and then other times it just will not load.
(It runs fine on my laptop at home, windows vista, IE.)
I have checked to see if Java is enabled (yes) and I have uninstalled IE and installed Firefox, still same problem.
Tried Google Chrome, no no avail.
I am truely pruzzled and have spent many hours and travel time on this situation. The other games work fine on her account.
I have contacted Pogo and they said servers are fine and it works on my laptop too to that shows me yeah.. it is working.
I have even tried shutting off AVG and it still won't fully come up.
0
Comment
Question by:4fabfelines
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 63

Expert Comment

by:☠ MASQ ☠
ID: 34900682
Strange that it's just the one game.  Have you deleted the Poppit flash download from your temporary Internet files?

Despite you trying Chrome as well could you try FF (+ of course load Flashplayer again into FF!)? Pogo use FF as their testbed so usually it's the best browser to troubleshoot from.
Is your client running W7 in their own admin account?
Which version of Java do you have installed (even though Poppit is Flash based)?
0
 

Author Comment

by:4fabfelines
ID: 34900928
Newest Java.. I uninstalled old java files and installed new ones..
unloaded and reloaded flash.. in both ie and FF, yes w7 is their admin acct., have deleated poppit flash from temp internet files too.
I am so stumped..
0
 

Assisted Solution

by:4fabfelines
4fabfelines earned 0 total points
ID: 34930466
ok i turn off IE in windows 7 and installed firefox.. it worked for a while at my house.. Got it to her house with hughes net.. worked for 3 times then the same thing.. not loading..
 
0
Ask an Anonymous Question!

Don't feel intimidated by what you don't know. Ask your question anonymously. It's easy! Learn more and upgrade.

 
LVL 4

Accepted Solution

by:
jschristian44 earned 2000 total points
ID: 35306200
well afer reading everything you said, it is something to do with her network.  there is some sort of defender that is blocking it from coming up.  go through add/remove programs and delete any toolbar extension for browsers, any security programs like malware, etc.  if that doesnt work, i suggest getting a program called advanced systemcare free.  go to download.com and type that in.  download it and run all the diagnostics.  it will rid your system of any unwanted apps that is blocking this from coming up.  if you want a fool proof way, just return her hard drive to it's original state and start from scratch.  i guarantee it will work.
0
 

Author Closing Comment

by:4fabfelines
ID: 35340027
the problem is her Hughes net satillete.. it just won't transfer gaming data fast enough..
0
 
LVL 4

Expert Comment

by:jschristian44
ID: 35342920
if it is wireless, try hooking it up via a cable.  also, try turning off all the applications that you don't need to make it run faster.  get a program called advanced system care free.  it's at download.com.  get that, they have a gaming mode, which makes your computer faster.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Author Cited: Konstantinos Dimopoulos URL Cited From: Article from Indie Games: http://indiegames.com/2012/07/browser_game_pick_the_grid.html The Grid (http://codeelf.com/games/grid/) is the sort of game I haven't played in over 10 years. It is …
As we all know Counter Strike is a very popular computer game. Usually it is played over a network for which people create a server and users join it but it is interesting to know that one can creates a dedicated server which not only hosts the game…
In this video, Percona Solution Engineer Dimitri Vanoverbeke discusses why you want to use at least three nodes in a database cluster. To discuss how Percona Consulting can help with your design and architecture needs for your database and infras…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…
Suggested Courses

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question