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Acrobat X with Win7 x64 - missing right-click options

Posted on 2011-02-14
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Last Modified: 2012-05-11
I'm running Acrobat X Pro and have noticed that within Windows Explorer folders when right-clicking supported files I know longer get the "combine supported" or "convert supported files" option?
I have not made any registry changes...I ran repair install for Acrobat but no joy. The known issues at Adobe does cover some combine file topics but not specifically my issue.
I can work around from the Acrobat Menu...just annoying that the file folder shortcut has disappeared!
Anyone else come across this?
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Question by:nutstrangler
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by:nutstrangler
ID: 34893434
Just some additional info': I have not tried an uninstall & clean install of Acrobat X Pro. I have no other known issues within the Win7 File/Folder environment. To the best of my recollection this right click option WAS working when I initially installed X. I ran 'Registry Clean-up' from Norton 360 a little while ago, but don't have the log on that...my suspicion is that it might have unwittingly removed the registry key?
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puppydogbuddy earned 500 total points
ID: 34897131
see this link:  http://forums.adobe.com/thread/785569?tstart=0
__________________________________________________
do the following to see if you get them back

register the Contextmenu64.dll (if on a 64bit system)
         located in C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat Elements

 Open a command prompt as an administrator
 type:  cd C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat Elements
 
hit return

type:  regsvr32 Contextmenu64.dll

hit return

 check if these context menu's have returned for supported files.
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Author Closing Comment

by:nutstrangler
ID: 34902889
Wow - short and sweet, works a treat. Should have found that solution myself but kudos puppydogbuddy. Thanks a million!
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