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how to continue win 7 install with "input not supported"

Posted on 2011-02-14
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Last Modified: 2012-05-11
I have been having trouble lately working on computers and getting "out of range" and "input not supported" monitor errors.  

But this time its  "input not supported" in the middle of a Win 7 32-bit home install on a brand new box that I just built.   It has an ECS Mobo, Phenom x4 9450e, 2GB Ram, 1TB HDrive.  There is only the integrated VGA.  

I have 2 VGA test monitors and I purchased a DVI/VGA monitor just for this problem, but still have the same problem.  

What do I do in the middle of an install?  How can I get away from these problems since they seem to be happening on 2 out of 3 machines now, older as well as newer?

Thanks
royalm
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Question by:royalm
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LVL 5

Expert Comment

by:Eduardo Goicovich
ID: 34893531
change refresh minitor rate to lowless possible value (60 Hertz) and check again
after install, change to optimal value
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LVL 3

Expert Comment

by:Richard2k4
ID: 34893543
I think you can press f8 prior to the install and use VGA mode....just a guess....may be making that up...
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LVL 15

Expert Comment

by:Russell_Venable
ID: 34903749
Royal, Your monitor is disagreeing with your videocard. Either change your videocard or find a new monitor. Usually the problem is with the videocard telling you the monitor is not supported with your current monitor. Other solutions are to reduce your resolution to your monitor for instance if you running at something like 1440 x 800 and your video card only supports up to 1024 x 768. You will need to set your resolution below or equal to the resolution your video card is currently supporting. If this is the case its not a monitor problem but a videocard setting problem.

What video card are you using BTW?
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Accepted Solution

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royalm earned 0 total points
ID: 34907739
Russell_Venable, there is no card, this is a brand new box w/integrated video.  I 'dumped' the original Win7 32-bit install in progress, started over twice with the same results, then used a 64-bit version and have had no trouble since.  The auto config on the brand new AOC 22" monitor took over.  

So at this point, I don't know if there was a quirk on this particular system, or if using the 64-bit somehow eliminated the out of range/not supported video problem.  Other systems I have repaired/worked on have had problems that are similar, but I'm able to temporarily install a VGA/DVI card and use the DVI to repair or install programs.  I was ready to do the same with this new build, but wanted to try the 64-bit o/s.

Thanks to Richard2k4, belfegor, and Russel_Venable for the good tips, reminders, and ideas.

royalm
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LVL 15

Expert Comment

by:Russell_Venable
ID: 34910647
Sounds like it was just a compatibility issue 8bit memory spacing over 4bit. That's the difference one windows x64 and x32. Glad you found your fix.
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Author Closing Comment

by:royalm
ID: 35067598
I used the 64 bit isntall on the 32 bit machine and it allowed the auto adjust on the new monitor to do its thing for some reason.  

B ecause I found my own temporary fix by trial and error.
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