Solved

Blank area when replying or frowarding email messages

Posted on 2011-02-14
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Last Modified: 2012-06-21
When I either fwd or reply to an email a large space (29 lines in fact) is inserted between the original email header and the body of the original email.

This is easy to fix manually but having to do this for each mail is very annoying.
This only commenced relatively recently.

How to fix, please?
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Question by:Fufas
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LVL 13

Expert Comment

by:connectex
ID: 34903373
Are you using a signature? If so disable it and see if it helps.
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Author Comment

by:Fufas
ID: 34903425
Unfortunately that answer (remove signature) does not solve the problem. I removed the signature, closed Outlook and re-opened OL but same symptom persists.
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LVL 13

Expert Comment

by:connectex
ID: 34903436
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IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 

Author Comment

by:Fufas
ID: 34903523
Once again, unfortunately that also is not the answer. The "normal.dot" file is as it should be. Whay has me intrigued is that this just started happening without any major event that i can recall.
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Accepted Solution

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connectex earned 500 total points
ID: 34903529
Have you switched the editor and confirmed the problem still exists?
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Author Comment

by:Fufas
ID: 34903784
Well, blow be down with a feather.....that simple. All fixed. Wonder why it does that? Anyhow, thank you for your persistence .
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LVL 13

Expert Comment

by:connectex
ID: 34903794
Switching editors is an option. But more specifically it let's us know the actually issue is with Word's edit functionality and not Outlook itself.
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