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DPMRA service won't start, SCDPM 2010

Posted on 2011-02-15
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Last Modified: 2012-05-11
If have a new W2008 R2 server installed to test SCDPM 2010. I also have a new installed W2003 server 32bit installed to install a DPMRA.
As I install the agent using the DPM console I get an error after the installation in the agent status. On the W2003 server the DPMRA service is not responding when I try to start it manually.
If I start the service manually I get the message:

Windows could not start the DPMRA on local computer......refer to service-specific error code 1168.

This is what I have done:

I installed the Remote Agent manually but after that the DPMRA service is not able to start.
I checked the firewall on bouth servers and turned them off.
I checked the ports DPMRA uses.
Both servers are up to date.
I run the setdpmserver tool.
There is no other software installed on the servers.
I can ping the servers bouth ways.
The servers are in the same domain.
Checked the rights on the DPMRA service.
Checked  Component Services / Computers / My Computer / DCOM Config rights.
Run the SetDpmServer (SetDpmServer -DpmServerName dpmservername)
After al this I also re-installed SCDPM but no succes so far.

I read something about firewall settings but the firewalls are disabled, are the changes still necessary?

I hope someone can help me in the wright direction.

regards,

Robin
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Question by:cdron
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Expert Comment

by:Motaba
ID: 34914059
Do you have installed all neeed hotfixes?
Protected Computer Software Requirements
For Win2003 there are:

Knowledge Base article 940349: Update for Windows Server 2003 (http://go.microsoft.com/fwlink/?LinkId=186465).
The hotfix described in Knowledge Base article 975759: An application or service that uses a file system filter driver may experience function failure on a computer that is running Windows Vista, Windows Server 2003, or Windows Server 2008 (http://go.microsoft.com/fwlink/?LinkId=185943).
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Accepted Solution

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cdron earned 0 total points
ID: 34950399
I installed the hotfix but after that no result. Then I read something about Domains and DNS. I switched my first DNS server with the second becouse I thought that one DNS was not working good.
After that the service started directly with no errors. I think in my cause it was a DNS problem.

It al works no so I can test SCDPM!

Thanks
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Author Closing Comment

by:cdron
ID: 34990690
I fond it myself!
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