Solved

Dual boot Windows XP keyboard not working

Posted on 2011-02-15
9
590 Views
Last Modified: 2012-06-27
Hi,
We have a user thats laptop dual boots into either Windows 7 or Windows XP. When booting into XP the keyboard doesn't work at all bu the mouse does. All is well within the Win 7 partition.

The XP partition boots into a login screen and I'm unable to remote on to the box also so we're proper stuck!

Any ideas?

Thanks
0
Comment
Question by:afl_it
9 Comments
 
LVL 12

Expert Comment

by:xmlmagician
ID: 34895374
if the keyboard is a usb one unplug it from the existing slot and plug it in to a different one...that does it 90% of the time
0
 
LVL 12

Expert Comment

by:xmlmagician
ID: 34895378
by the way it is not a virtual machine...right?
0
 
LVL 1

Author Comment

by:afl_it
ID: 34895413
No it's not virtual and I've tried different usb ports and even putting the laptop on a docking station and using a ps/2 keyboard. Still no joy though.
0
Easy, flexible multimedia distribution & control

Coming soon!  Ideal for large-scale A/V applications, ATEN's VM3200 Modular Matrix Switch is an all-in-one solution that simplifies video wall integration. Easily customize display layouts to see what you want, how you want it in 4k.

 
LVL 18

Expert Comment

by:Ravi Agrawal
ID: 34896296
I would first try list of startup options, When booting into XP, just after selecting the XP OS from list of OS in Boot Menu, press F8 to bring it up.

Select Last known Good Configuration. See it it helps.

If no luck, Then I guess a System Restore from Windows XP Repair Console would be the only way as the keyboard drivers seem to be corrupt. You will need your Windows XP installation CD for that.

http://www.icompute.info/System_restore_from_xp_cd.htm Follow the steps after  section --
I. Boot to Recovery Console as described above.

Ravi.

Press
0
 
LVL 3

Expert Comment

by:xavixsb
ID: 34896383
Start Windows 7, and extract this two files from XP cd and put in the directory system32\drivers of your Windows XP partition

Files are
KBDCLASS.SYS
I8042prt.sys
0
 
LVL 1

Author Comment

by:afl_it
ID: 34905263
Hi, thanks for your help but I'm afraid we're still having the same problems. Looks like a rebuild is needed!
0
 
LVL 12

Expert Comment

by:xmlmagician
ID: 34923933
unfortunately sounds like it. Have you been to the device manager and check the universal port controller list and see what is in there?
0
 
LVL 1

Accepted Solution

by:
afl_it earned 0 total points
ID: 34924009
I'm afraid we can't even log into the OS, think it might be slowly dying as turning the remote service on also fails. A rebuild is on the cards.

Thanks for your help anyway.
0
 
LVL 1

Author Closing Comment

by:afl_it
ID: 34949990
No fix other than to rebuild it seems
0

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
New battery will not charge 100% 8 64
hp laptop model 10 61
Notebook lenovo can't connect to Hotspot of Iphone 5 33
Refurbished laptop by Lenovo 17 35
The Samsung SSD 840 EVO and 840 EVO mSATA have a well-known problem with a drop in read performance. I first learned about this in an interesting thread here at Experts Exchange: http://www.experts-exchange.com/Hardware/Storage/Hard_Drives/Q_2852…
Windows 7 does not have the best desktop search built in. This is something Windows 7 users have struggled with. You type something in, and your search results don’t always match what you are looking for, or it doesn’t actually work at all. There ar…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

791 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question