?
Solved

Outlook issue - User unable to view additonal mailbox.

Posted on 2011-02-15
8
Medium Priority
?
354 Views
Last Modified: 2012-05-11
I need to be able to view the ABCD-  mailbox. I am able to add it under mail settings but when I try to view the  mailbox I get the error, "Cannot display the folder. Microsoft Outlook cannot access the specified folder location"

checked the permission in mail server(xxxx) and he's part of the ABCD AD group which has full permissions to it.

User getting err "- "You do not have permission to open this mailbox. For access or for more information, contact technical support for your organization".

I need to get these issues resolved as it is starting to seriously impact my productivity.
0
Comment
Question by:Sekar Chinnakannu
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 2

Expert Comment

by:azmatshaikh
ID: 34895725

Follow the below Microsoft article.
http://support.microsoft.com/kb/953807
0
 
LVL 3

Expert Comment

by:zipp83
ID: 34895893
hy
what is the version of outlook you have and have is the exchange version ?
0
 
LVL 25

Author Comment

by:Sekar Chinnakannu
ID: 34896071
2007/2010 both we pulished. Exchange Server 2007.

User trying through 2007 outlok.
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
LVL 3

Expert Comment

by:zipp83
ID: 34896409
try to >go the Exchange Management Console on exchange server go to Recipient Configurtion>
Mailbox >right click on the that you want to  seehis Mailbox and select Manage Full Access Premission
add the user that cant see the mailbox .
g
0
 
LVL 25

Author Comment

by:Sekar Chinnakannu
ID: 34896739
User already have access. I have verified same.
0
 
LVL 3

Expert Comment

by:zipp83
ID: 34896871
have you tryed to disable chacked exchange  and work online ?
0
 
LVL 25

Accepted Solution

by:
Sekar Chinnakannu earned 0 total points
ID: 34906024
Issue resolved after rmoving security groups from user id.
0
 
LVL 25

Author Closing Comment

by:Sekar Chinnakannu
ID: 35081091
User have added to different group. After modifying security group issue resolved.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
If something goes wrong with Exchange, your IT resources are in trouble.All Exchange server migration processes are not designed to be identical and though migrating email from on-premises Exchange mailbox to Cloud’s Office 365 is relatively simple…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Suggested Courses

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question