• Status: Solved
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Outlook issue - User unable to view additonal mailbox.

I need to be able to view the ABCD-  mailbox. I am able to add it under mail settings but when I try to view the  mailbox I get the error, "Cannot display the folder. Microsoft Outlook cannot access the specified folder location"

checked the permission in mail server(xxxx) and he's part of the ABCD AD group which has full permissions to it.

User getting err "- "You do not have permission to open this mailbox. For access or for more information, contact technical support for your organization".

I need to get these issues resolved as it is starting to seriously impact my productivity.
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Sekar Chinnakannu
Asked:
Sekar Chinnakannu
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1 Solution
 
azmatshaikhCommented:

Follow the below Microsoft article.
http://support.microsoft.com/kb/953807
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zipp83Commented:
hy
what is the version of outlook you have and have is the exchange version ?
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Sekar ChinnakannuSenior EngineerAuthor Commented:
2007/2010 both we pulished. Exchange Server 2007.

User trying through 2007 outlok.
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zipp83Commented:
try to >go the Exchange Management Console on exchange server go to Recipient Configurtion>
Mailbox >right click on the that you want to  seehis Mailbox and select Manage Full Access Premission
add the user that cant see the mailbox .
g
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Sekar ChinnakannuSenior EngineerAuthor Commented:
User already have access. I have verified same.
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zipp83Commented:
have you tryed to disable chacked exchange  and work online ?
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Sekar ChinnakannuSenior EngineerAuthor Commented:
Issue resolved after rmoving security groups from user id.
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Sekar ChinnakannuSenior EngineerAuthor Commented:
User have added to different group. After modifying security group issue resolved.
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