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Outlook issue - User unable to view additonal mailbox.

Posted on 2011-02-15
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Last Modified: 2012-05-11
I need to be able to view the ABCD-  mailbox. I am able to add it under mail settings but when I try to view the  mailbox I get the error, "Cannot display the folder. Microsoft Outlook cannot access the specified folder location"

checked the permission in mail server(xxxx) and he's part of the ABCD AD group which has full permissions to it.

User getting err "- "You do not have permission to open this mailbox. For access or for more information, contact technical support for your organization".

I need to get these issues resolved as it is starting to seriously impact my productivity.
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Question by:Sekar Chinnakannu
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Expert Comment

by:azmatshaikh
ID: 34895725

Follow the below Microsoft article.
http://support.microsoft.com/kb/953807
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Expert Comment

by:zipp83
ID: 34895893
hy
what is the version of outlook you have and have is the exchange version ?
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Author Comment

by:Sekar Chinnakannu
ID: 34896071
2007/2010 both we pulished. Exchange Server 2007.

User trying through 2007 outlok.
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Expert Comment

by:zipp83
ID: 34896409
try to >go the Exchange Management Console on exchange server go to Recipient Configurtion>
Mailbox >right click on the that you want to  seehis Mailbox and select Manage Full Access Premission
add the user that cant see the mailbox .
g
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Author Comment

by:Sekar Chinnakannu
ID: 34896739
User already have access. I have verified same.
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Expert Comment

by:zipp83
ID: 34896871
have you tryed to disable chacked exchange  and work online ?
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Accepted Solution

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Sekar Chinnakannu earned 0 total points
ID: 34906024
Issue resolved after rmoving security groups from user id.
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Author Closing Comment

by:Sekar Chinnakannu
ID: 35081091
User have added to different group. After modifying security group issue resolved.
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