asked on

Outlook issue - User unable to view additonal mailbox.

I need to be able to view the ABCD- mailbox. I am able to add it under mail settings but when I try to view the mailbox I get the error, "Cannot display the folder. Microsoft Outlook cannot access the specified folder location"

checked the permission in mail server(xxxx) and he's part of the ABCD AD group which has full permissions to it.

User getting err "- "You do not have permission to open this mailbox. For access or for more information, contact technical support for your organization".

I need to get these issues resolved as it is starting to seriously impact my productivity.

azmatshaikh

Follow the below Microsoft article.
http://support.microsoft.com/kb/953807

zipp83

hy
what is the version of outlook you have and have is the exchange version ?

Sekar Chinnakannu

ASKER

2007/2010 both we pulished. Exchange Server 2007.

User trying through 2007 outlok.

zipp83

try to >go the Exchange Management Console on exchange server go to Recipient Configurtion>
Mailbox >right click on the that you want to seehis Mailbox and select Manage Full Access Premission
add the user that cant see the mailbox .
g

Sekar Chinnakannu

ASKER

User already have access. I have verified same.

zipp83

have you tryed to disable chacked exchange and work online ?

ASKER CERTIFIED SOLUTION

Sekar Chinnakannu

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Sekar Chinnakannu

ASKER

User have added to different group. After modifying security group issue resolved.