Hello all--I've been working on this problem since 03:00 ET 2/15/11. I will give as much detail as
possible and any help is greatly appreciated. Basic info:
Dell XPS M1330
Windows 7 Ultimate
Service Tag 88QWNH1
Yesterday, I tried to install a bluetooth driver that I had stored on my laptop, thinking it was the right
one. Well, windows will no longer start. See the first two pics, please.
When booting I've tried F8 and none of the options work. I continue to get those two screens.
When I foot with f12 and boot off the windows 7 (not oem--original 7 ultimate DVD), it is unable to fix
itself. Also, despite me thinking otherwise, I don't have any restore points (!)....
The only thing I have not done is System Image Recovery. Quick question on that:
If I do this, will it leave my more recent data, or only give me the data that was on the system
at the time of that back up? Am hoping maybe it will leave the data folders alone?
I've tried to do an install/upgrade, but get photo 4 below "Compatability Report"
I also included the setupapi.app and the other info.
I tried to follow the steps from item 3 at this link: http://support.microsoft.com/kb/927525
the start setting on the pci in regedit. No relief, though. Was hesitant to continue any mods without
I also browsed some info here: http://www.sevenforums.com/tutorials/68942-sata-drivers-load-windows-recovery-options.html
but couldn't find anything that seemed to help me.
I've tried to be thorough, but let me know if I've left out any helpful data. This is my work laptop and I am a small business
owner, and really need to get this running as quickly as possible. Again, thanks in advance.