Solved

Locking Down Outlook Messages

Posted on 2011-02-15
7
1,162 Views
Last Modified: 2012-05-11
Is there any way to lock a message after it is sent so the information cannot be editted when it is forwarded or replied too?  Basically, hypothetically speaking, if an employee forgets to send an e-mail and the next day realized the error right now they could forward a message from their send items change the header information and body of the e-mail to make it appear that the message was sent to someone else.  Then claim that the original e-mail was accidently deleted, but they have the copy of the e-mail that they forwarded to you.  I want to prevent this from happening, can sent messages be locked so the header information and the body of the e-mail cannot be altered?
0
Comment
Question by:commeng
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
7 Comments
 
LVL 5

Expert Comment

by:zippybungle2003
ID: 34895984
as in encrypting a single email?

http://office.microsoft.com/en-us/outlook-help/encrypt-e-mail-messages-HP001230536.aspx

Or do you want this across the whole orginisation
0
 

Author Comment

by:commeng
ID: 34895989
I want to do it across the entire company.
0
 
LVL 5

Accepted Solution

by:
zippybungle2003 earned 250 total points
ID: 34895996
0
Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

 

Author Comment

by:commeng
ID: 34896048
So I would have to upgrade us to Office 2007 and then I could lock down sent items so they could not be altered?  Would a person then be able to create a new message, type in the header information and still forge an e-mail?
0
 
LVL 7

Assisted Solution

by:namol
namol earned 250 total points
ID: 34897466
You would need to upgrade all the users to at least Outlook 2007 to implement IRM through Outlook. You can also use IRM in Exchange Server 2010 on the server side to implement it also.

The downside to this is if they really wanted to, they could bypass the outlook 2007 irm by using a registry hack. You might want to implement a mail archiving solution to track when emails were sent etc. https://www.mailarchiva.com/home.jsp?page=features.htm
0
 

Author Comment

by:commeng
ID: 34897609
We have a mail archiving solution which how I found out that an e-mail was forged.  The owners want to prevent it from happening it again and they want to know how to lock down sent items so that they cannot be edited again.
0
 
LVL 7

Expert Comment

by:namol
ID: 34909718
IRM would meet your goals. Is this for a small business or a decent sized company that this is going on at? It sounds more like a HR problem than a technical issue honestly.
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question