cannot add shared printer

Posted on 2011-02-15
Medium Priority
Last Modified: 2012-06-21
I cannot ad a shared printer on a PC. I am logged into the PC as administrator.

I have tested the printer from the WK3 server and it is shared and it prints OK.

When I try to add a network printer on the PC I get "Windows cannot conect to the printer. Either the printers name was typed incorrectly or the specifid printer has lost connection to the server"

Is is typed correclty and it hasnt lost conection. I have tried setting up the printer fresh on the server. I can add other network printers on the PC that are shared from another server.

Any suggestions
Question by:roy_batty

Expert Comment

ID: 34896431
Try connect to server via execute command

execute \\nameserver

you will be asked for user and password, use administrator user and password from server.

When you view the printer, doble click on it.

Expert Comment

ID: 34898748
what is the OS of the computer that will not connect to the share?  Are you on a domain or a workgroup?

Expert Comment

ID: 34899927
You may want to try checking a few services :

   Server (required for sharing)
   Print Spooler (not required, but nice to have on if sharing printers)
Double check your firewall.
  In the Exceptions make sure you have File and Printer sharing checked, so it is allowing connections to the printers.

Double check your Network Connections
   In the properties of the connection being used
      Ensure File and Print Sharing for Microsoft Networks is listed and enabled.
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LVL 39

Expert Comment

ID: 34903912
Sharing printers uses netbios. You may have used too many letters (I think more than 16 charactors), for netbios to recognize. Try shortening the printer name, and don't use special charactors within the name.

Expert Comment

ID: 34905326
how do you share this printer? By USB or network

Accepted Solution

roy_batty earned 0 total points
ID: 35129167
I could not get this to work at all so I installed the printer on each PC locally.

Author Closing Comment

ID: 35170840
I could not get this to work at all so I installed the printer on each PC locally.

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