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Word 2010 won't open document from Explorer on XP PC

We have updated some of our Windows XP machines to Office 2010 and we have a couple users reporting from Windows Explorer, that when they double-click on a Word document in Word 2010, it looks like Word tries to open but then "poofs away" without opening itsellf and the document.  Is there any fix for this?   Opening the document via starting Word and doing File -> Open does seem to work.   One user reported a file was corrupted but could be opened on another machine.
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peachymarie
Asked:
peachymarie
1 Solution
 
GrahamSkanRetiredCommented:
Try the troubleshooting steps here:

http://support.microsoft.com/kb/921541
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EnriquePhoenixCommented:
I would uninstall then reinstall
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SerellynCommented:
I found this link very helpful for myself, I hope it helps you too.
http://word.tips.net/Pages/T000316_Cant_Open_a_Word_Document_in_Windows.html
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peachymarieIT SpecialistAuthor Commented:
Found the (workaround) fix - deleting the Type 1 fonts and then Word will open and the document will appear.  Empty recycle bin also.  Though I've see Type 1 fonts reappear in the Fonts folder so the issue reappears but delete them and it's all okay again.
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peachymarieIT SpecialistAuthor Commented:
It's a workaround - hopefully Microsoft will fix this issue.  I found this fix outside of Experts Exchange.
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