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Exchange 2010 iPad Active-Sync - Internal Network

Posted on 2011-02-15
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Last Modified: 2012-05-11
I recently migrated to Exchnage 2010 from Exchange 2003, and am having issues receiving email on our companie's iPad's while connected to the internal network. I followed Dematzer's article on fixing for iPhone users who are connected to the internal network via wifi- which had me create a new internal forward lookup zone on my DNS server for the external mail name of my exchange server. Any idea how to resolve this issue?
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Question by:Trihimbulus
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4 Comments
 
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Expert Comment

by:Glen Knight
ID: 34896463
My guide should have helped you with this.

What settings are you using on the iPad and what isn't working?
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Author Comment

by:Trihimbulus
ID: 34897580
Standard settings - Server = external email server name, Domain- internal, UN &PW are correct, SSL on. What's weird is that on my iPad, it is working (but I am a domain Admin) Permisions issue maybe? The other iPad owner's account does have ActiveSync enabled in AD Account as well.
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Accepted Solution

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Glen Knight earned 500 total points
ID: 34897631
if it works for you but not the other person then it's an account issue not a server issue.

Can you check the following on the owners user account: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2861-Activesync-Working-But-Only-For-Some-Users-On-Exchange-2007-2010.html
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Author Closing Comment

by:Trihimbulus
ID: 34899403
Ballz!
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