?
Solved

If user clicks on properties for printer, the printer properties page closes

Posted on 2011-02-15
2
Medium Priority
?
553 Views
Last Modified: 2012-05-11
I have a user, when they click on properties for a printer, the properties menu page closes.

This is a local printer connected via usb.  User using Windows XP SP3.

Also, it only happens when the properties of the printer are clicked from within a program.  Let's say MS Word 2007.  If I click on File, Print, properties, the page closes.
But, if I click on printer properties from Windows, the properties menu does not close.
Also, I tried Adobe Reader, and the same thing happens.
0
Comment
Question by:losgadas
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 50

Accepted Solution

by:
jcimarron earned 2000 total points
ID: 34903357
losgadas--Does this happen with another USB connection for the printer?
Look for updated drivers for printer.  
If that does not help, Uninstall/reinstall printer.
0
 
LVL 1

Author Closing Comment

by:losgadas
ID: 35443476
Reinstalled the printer.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We were having a lot of "Heartbeat Alerts" in our SCOM environment, now "Heartbeat" in a SCOM environment for those of you who might not be familiar with SCOM is a packet of data sent from the agent to the management server on a regular basis, basic…
Many companies are making the switch from Microsoft to Google Apps (https://www.google.com/work/apps/business/). Use this article to learn more about what Google Apps has to offer and to help if you’re planning on migrating to Google Apps. It is …
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question