Link to home
Start Free TrialLog in
Avatar of Solo Pascual
Solo Pascual

asked on

If user clicks on properties for printer, the printer properties page closes

I have a user, when they click on properties for a printer, the properties menu page closes.

This is a local printer connected via usb.  User using Windows XP SP3.

Also, it only happens when the properties of the printer are clicked from within a program.  Let's say MS Word 2007.  If I click on File, Print, properties, the page closes.
But, if I click on printer properties from Windows, the properties menu does not close.
Also, I tried Adobe Reader, and the same thing happens.
ASKER CERTIFIED SOLUTION
Avatar of jcimarron
jcimarron
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Solo Pascual
Solo Pascual

ASKER

Reinstalled the printer.