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Problem with WIndows 7 SBS 2003 my document redirection and the fact its a Laptop

Posted on 2011-02-15
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Last Modified: 2012-05-11
I'm about ready to choke a chicken over this issue.  First, after much reading I was under the impression my issue was because of roaming profiles for my sales guys; However, after a little more testing I believe the issue is the fact that the computer is a laptop.  

So, my issue is when the salesmen login hardwired into the network they have their documents, but as soon as you unplug the computer the documents are gone.  There isn't an offilne copy on their computer.  The laptop is a windows 7 pro.

We have two new windows 7 pro desktops and the users were not setup under the mobile profile in sbs 2003 r2.  I have changed one of the sales guys back to the user template like the other windows 7 users and still the same issue.  I created a new account with just user permissions and get the same issue with document redirection.  I have gone to a windows  7 desktop and unplugged the network cable and the documents for the user are still stored locally.
Since the document redirection is working the way I want for that user I logged them into the win 7 laptop and as soon as I unplug the cable they have the same issue.  With this said it has to be the fact that it is a laptop.  Now my question is how and where do I fix this?  It is a fresh install of windows 7 pro.  To be more specific.  It is a Dell Studio from Best Buy that had windows Home on it and was upgraded with the anytime upgrade card.  I tried a clean install with just win 7 pro but the anytime upgrade key would not work like that.  I was forced to install home and upgrade again.
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Question by:squashie8
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CrowaX earned 2000 total points
ID: 34897102
You should start by double checking the offline files option is enabled on the laptop. Click start and type in "offline files" without the quotes and hit enter. Be sure offline files is enabled on the laptop.
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Author Closing Comment

by:squashie8
ID: 34897501
Thank you!  Ironically when I did that seach all of the options were greyed out.  It said Offline files had been enabled...the next line said Offline files were enabled but not active and need to restart.  Yesterday I had enabled them through group policy on the local machine.  Obviously that way there was no message to restart.  Duh!  Thanks again it works.
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