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Anyone having trouble with authenticating using SSO on WatchGuard?

Posted on 2011-02-15
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Last Modified: 2012-05-11
The authentication connection doesn't last and redirects my users to the WG login screen. Everything looks to be configured properly but we're getting real sporadic behavior. Most of the time, when the user either logs out or closes the web browser and comes back in, the authentication works. This is supposed to be automatic and transparent to the user....
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Question by:jhaysbns
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by:dpk_wal
ID: 34903612
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Accepted Solution

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jhaysbns earned 0 total points
ID: 34929610
Thanks, but it ended up being a "bug" in the 11.4 authentication. If you have both SSO and the Redirect turned on (which you were supposed to be able to do in 11.4), it causes the above problem. As long as your Proxy rules and security are strong and granular, turning off the Redirect should not cause any unwanted access.

As soon as I unchecked the Redirect option, my customers have been working flawlessly and the authentication has worked very smooth in the background.
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LVL 32

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by:dpk_wal
ID: 34932351
Thank you for the update; would be helpful for the community! :)
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Author Closing Comment

by:jhaysbns
ID: 34959201
I accepted my solution because it was what I found out through troubleshooting and talked to WG support directly.
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