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Anyone having trouble with authenticating using SSO on WatchGuard?

The authentication connection doesn't last and redirects my users to the WG login screen. Everything looks to be configured properly but we're getting real sporadic behavior. Most of the time, when the user either logs out or closes the web browser and comes back in, the authentication works. This is supposed to be automatic and transparent to the user....
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dpk_wal
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jhaysbns
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Thank you for the update; would be helpful for the community! :)
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I accepted my solution because it was what I found out through troubleshooting and talked to WG support directly.