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Unable to connect to database from Content manager in Cognos

Posted on 2011-02-15
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Last Modified: 2014-04-19
I found a step by step tutorial online on installing Cognos in Oracle environment posted below:

https://docs.google.com/fileview?id=0B8YywOe-ydiUYmM2MTYzY2UtNmUxMS00ZGVhLWFmNjUtNmZkMTAzMDkyN2Vj&hl=en&pli=1

My progress and environment:

Windows 7 professional 64-bit
Oracle 11.2
Cognos 8.4
Apache 2.2
Java 6 (32-bit) version 6 update 23 (build 1.6.0_23b05)

From your installation steps so far,
step 1 - success
step 2 - success
step 3 - success.
step 4 - success My services is called orcl (not XE)
step 5 - success
step 6 - success. Since I have Java 6, I copied ojdbc6.jar to "cognos\c8....\WEB-INF\lib". I made sure I don't have classes12.jar
step 7 - success. Server restarted successfully after adding text to httpd.conf and creating a new file called cognos8.conf in the "extras folder"
step 8 - no luck on the test. First i deleted anything under Content manager, then added content store with the following settings:
             Type Oracle database
             Database server and port number localhost:1521
             userID and PW oracle oracle
             orcl
**When I test, I get
[Content Manager database connection]
1. [ ERROR ] The database connection failed.
2. [ ERROR ] Content Manager failed to start because it could not load driver "oracle.jdbc.driver.OracleDriver".

I am stuck at this step. So far, I have done a tnsping localhost 1521 and it pings ok. HELP!!

Thanks in advance.
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Question by:tuddin
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LVL 76

Expert Comment

by:slightwv (䄆 Netminder)
ID: 34897382
When you installed Oracle did you include the JDBC drivers?
0
 
LVL 11

Expert Comment

by:mohammadzahid
ID: 34903985
Not sure if Cognos 8.4 supports JDK 6 file. I have seen this error many times.
 
TNSPING - use connect string (the one you are using in content manager), username, password.  
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LVL 11

Expert Comment

by:mohammadzahid
ID: 34903991
disregard my post
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LVL 11

Expert Comment

by:mohammadzahid
ID: 34904008
These error messages usually occur when the dispatcher cannot communicate with Content Manager. To help you determine the specific cause, look in the cogserver.log file in the c8_location/logs directory. Please post error message from the log file.
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Author Comment

by:tuddin
ID: 34907086
(slightwv) - If you meant whether or not I see ojdbc14.jar in my Oracle folder then yes.  
TNSPING works:
C:\>tnsping orcl

TNS Ping Utility for 32-bit Windows: Version 10.2.0.3.0 - Production on 16-FEB-2
011 08:50:06

Copyright (c) 1997, 2006, Oracle.  All rights reserved.

Used parameter files:
C:\oracle\product\10.2.0\db_1\network\admin\sqlnet.ora


Used TNSNAMES adapter to resolve the alias
Attempting to contact (DESCRIPTION = (ADDRESS = (PROTOCOL = TCP)(HOST = user-PC)
(PORT = 1521)) (CONNECT_DATA = (SERVER = DEDICATED) (SERVICE_NAME = orcl)))
OK (20 msec)

Posting a separate comment with cogserver.log
0
 

Author Comment

by:tuddin
ID: 34907106
Updates since yesterday:

I am now using oracle 10.2
I removed Java 6 and am using Java 1.4.x (whatever comes with the Oracle 10g installation). It should still use ojdbc14.jar.
Everything else is the same.

Here is the cogserver.log file:

172.16.208.123:9300	4420	2011-02-15 08:56:21.406	-6					main	LOGSV	643	1	server.Audit.IPF	StartService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
172.16.208.123:9300	4420	2011-02-15 08:56:28.277	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.contentmanager.coordinator.CMBootstrap	getActiveContentManager	ContentManager		Failure	<messages><message><messageString>DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.</messageString></message></messages>	
172.16.208.123:9300	4420	2011-02-15 08:56:28.287	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.contentmanager.coordinator.ActiveCMControl		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	DPR-CMI-4007 A request to perform an active content manager election failed.null
com.cognos.pogo.bibus.SoapFaultException
	at com.cognos.pogo.bibus.BIBusCommand.handleResponse(BIBusCommand.java:519)
	at com.cognos.pogo.bibus.BIBusCommand.execute(BIBusCommand.java:280)
	at com.cognos.pogo.contentmanager.StandbyContentManagerElectionCommand.executeIfLocal(StandbyContentManagerElectionCommand.java:58)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.sendElectCommand(ActiveCMControl.java:227)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startTimer(ActiveCMControl.java:174)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startupFindCM(ActiveCMControl.java:137)
	at com.cognos.pogo.contentmanager.coordinator.RuntimeInfoPublishHandler.start(RuntimeInfoPublishHandler.java:152)
	at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:101)
	at com.cognos.pogo.services.DispatcherServices.startInititalServices(DispatcherServices.java:416)
	at com.cognos.pogo.transport.PogoServlet$PogoStartup.run(PogoServlet.java:654)
	at java.lang.Thread.run(Unknown Source)

172.16.208.123:9300	4420	2011-02-15 08:56:28.017	-6	Initialization_SESS	Initialization_REQ			Thread-16	CM	888	1	Audit.cms.CM	StartService			Warning		CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store.
CM-SYS-5003 Content Manager is unable to access the content store. Verify your database connection parameters, and then contact your database administrator for assistance.
Failed Logon:com.jnetdirect.jsql.JSQLException: TCP/IP connection failed to host:localhost java.net.ConnectException: Connection refused: connect url:jdbc:JSQLConnect://localhost:1433/cm
172.16.208.123:9300	4420	2011-02-15 08:56:52.116	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	CPS Producer Registration Service		Success		
172.16.208.123:9300	4420	2011-02-15 08:56:52.110	-6	Termination_SESS	Termination_REQ			main	CM	888	1	Audit.cms.CM	StopService	ContentManagerService		Success		CM-SYS-5094 Content Manager stopped.; Build=8.3.888.0
172.16.208.123:9300	4420	2011-02-15 08:56:52.182	-6					stopper-monitorService	MS	718	1	Audit.ms.MS	StopService	MonitorService		Success		
172.16.208.123:9300	4420	2011-02-15 08:56:52.212	-6					stopper-deliveryService	DLS	694	1	Audit.ds.DLS	StopService	DeliveryService		Success		
172.16.208.123:9300	4420	2011-02-15 08:56:52.335	-6					stopper-eventManagementService	EMS	718	1	Audit.ems.EMS	StopService	EventService		Success		
172.16.208.123:9300	4420	2011-02-15 08:56:52.339	-6					stopper-jobService	JS	652	1	Audit.js.JS	StopService	JobService		Success		
172.16.208.123:9300	4420	2011-02-15 08:56:52.343	-6	na	na			stopper-agentService	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.services.DefaultHandlerService		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	problem stopping handler agentServiceHandlernull
java.lang.NullPointerException
	at com.cognos.asv.service.ASVHandler.stop(ASVHandler.java:229)
	at com.cognos.pogo.services.DefaultHandlerService.stop(DefaultHandlerService.java:189)
	at com.cognos.pogo.services.DispatcherServices$ServiceStopper.run(DispatcherServices.java:360)

172.16.208.123:9300	4420	2011-02-15 08:56:52.350	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	SystemService		Success		
172.16.208.123:9300	4420	2011-02-15 08:56:52.355	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	ReportDataService		Success		
172.16.208.123:9300	4420	2011-02-15 08:56:52.362	-6					stopper-logService	LOGSV	643	1	server.Audit.IPF	StopService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
172.16.208.123:9300	3784	2011-02-15 11:33:52.868	-6					main	LOGSV	643	1	server.Audit.IPF	StartService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
172.16.208.123:9300	3784	2011-02-15 11:33:57.777	-6	Initialization_SESS	Initialization_REQ			Thread-16	CM	888	1	Audit.cms.CM	StartService			Warning		CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store.
CM-SYS-5003 Content Manager is unable to access the content store. Verify your database connection parameters, and then contact your database administrator for assistance.
Failed Logon:com.jnetdirect.jsql.JSQLException: TCP/IP connection failed to host:localhost java.net.ConnectException: Connection refused: connect url:jdbc:JSQLConnect://localhost:1433/cm
172.16.208.123:9300	3784	2011-02-15 11:33:58.091	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.contentmanager.coordinator.CMBootstrap	getActiveContentManager	ContentManager		Failure	<messages><message><messageString>DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.</messageString></message></messages>	
172.16.208.123:9300	3784	2011-02-15 11:33:58.100	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.contentmanager.coordinator.ActiveCMControl		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	DPR-CMI-4007 A request to perform an active content manager election failed.null
com.cognos.pogo.bibus.SoapFaultException
	at com.cognos.pogo.bibus.BIBusCommand.handleResponse(BIBusCommand.java:519)
	at com.cognos.pogo.bibus.BIBusCommand.execute(BIBusCommand.java:280)
	at com.cognos.pogo.contentmanager.StandbyContentManagerElectionCommand.executeIfLocal(StandbyContentManagerElectionCommand.java:58)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.sendElectCommand(ActiveCMControl.java:227)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startTimer(ActiveCMControl.java:174)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startupFindCM(ActiveCMControl.java:137)
	at com.cognos.pogo.contentmanager.coordinator.RuntimeInfoPublishHandler.start(RuntimeInfoPublishHandler.java:152)
	at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:101)
	at com.cognos.pogo.services.DispatcherServices.startInititalServices(DispatcherServices.java:416)
	at com.cognos.pogo.transport.PogoServlet$PogoStartup.run(PogoServlet.java:654)
	at java.lang.Thread.run(Unknown Source)

172.16.208.123:9300	3784	2011-02-15 11:34:28.041	-6	Termination_SESS	Termination_REQ			main	CM	888	1	Audit.cms.CM	StopService	ContentManagerService		Success		CM-SYS-5094 Content Manager stopped.; Build=8.3.888.0
172.16.208.123:9300	3784	2011-02-15 11:34:28.044	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	CPS Producer Registration Service		Success		
172.16.208.123:9300	3784	2011-02-15 11:34:28.114	-6					stopper-monitorService	MS	718	1	Audit.ms.MS	StopService	MonitorService		Success		
172.16.208.123:9300	3784	2011-02-15 11:34:28.149	-6					stopper-deliveryService	DLS	694	1	Audit.ds.DLS	StopService	DeliveryService		Success		
172.16.208.123:9300	3784	2011-02-15 11:34:28.285	-6					stopper-eventManagementService	EMS	718	1	Audit.ems.EMS	StopService	EventService		Success		
172.16.208.123:9300	3784	2011-02-15 11:34:28.290	-6					stopper-jobService	JS	652	1	Audit.js.JS	StopService	JobService		Success		
172.16.208.123:9300	3784	2011-02-15 11:34:28.292	-6	na	na			stopper-agentService	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.services.DefaultHandlerService		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	problem stopping handler agentServiceHandlernull
java.lang.NullPointerException
	at com.cognos.asv.service.ASVHandler.stop(ASVHandler.java:229)
	at com.cognos.pogo.services.DefaultHandlerService.stop(DefaultHandlerService.java:189)
	at com.cognos.pogo.services.DispatcherServices$ServiceStopper.run(DispatcherServices.java:360)

172.16.208.123:9300	3784	2011-02-15 11:34:28.294	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	SystemService		Success		
172.16.208.123:9300	3784	2011-02-15 11:34:28.298	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	ReportDataService		Success		
172.16.208.123:9300	3784	2011-02-15 11:34:28.307	-6					stopper-logService	LOGSV	643	1	server.Audit.IPF	StopService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
172.16.208.123:9300	4736	2011-02-15 13:57:28.704	-6					main	LOGSV	643	1	server.Audit.IPF	StartService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
172.16.208.123:9300	4736	2011-02-15 13:57:33.394	-6	Initialization_SESS	Initialization_REQ			Thread-16	CM	888	1	Audit.cms.CM	StartService			Warning		CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store.
CM-SYS-5003 Content Manager is unable to access the content store. Verify your database connection parameters, and then contact your database administrator for assistance.
Failed Logon:com.jnetdirect.jsql.JSQLException: TCP/IP connection failed to host:localhost java.net.ConnectException: Connection refused: connect url:jdbc:JSQLConnect://localhost:1433/cm
172.16.208.123:9300	4736	2011-02-15 13:57:33.608	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.contentmanager.coordinator.ActiveCMControl		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	DPR-CMI-4007 A request to perform an active content manager election failed.null
com.cognos.pogo.bibus.SoapFaultException
	at com.cognos.pogo.bibus.BIBusCommand.handleResponse(BIBusCommand.java:519)
	at com.cognos.pogo.bibus.BIBusCommand.execute(BIBusCommand.java:280)
	at com.cognos.pogo.contentmanager.StandbyContentManagerElectionCommand.executeIfLocal(StandbyContentManagerElectionCommand.java:58)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.sendElectCommand(ActiveCMControl.java:227)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startTimer(ActiveCMControl.java:174)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startupFindCM(ActiveCMControl.java:137)
	at com.cognos.pogo.contentmanager.coordinator.RuntimeInfoPublishHandler.start(RuntimeInfoPublishHandler.java:152)
	at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:101)
	at com.cognos.pogo.services.DispatcherServices.startInititalServices(DispatcherServices.java:416)
	at com.cognos.pogo.transport.PogoServlet$PogoStartup.run(PogoServlet.java:654)
	at java.lang.Thread.run(Unknown Source)

172.16.208.123:9300	4736	2011-02-15 13:57:33.599	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.contentmanager.coordinator.CMBootstrap	getActiveContentManager	ContentManager		Failure	<messages><message><messageString>DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.</messageString></message></messages>	
172.16.208.123:9300	4736	2011-02-15 13:58:04.552	-6	Termination_SESS	Termination_REQ			main	CM	888	1	Audit.cms.CM	StopService	ContentManagerService		Success		CM-SYS-5094 Content Manager stopped.; Build=8.3.888.0
172.16.208.123:9300	4736	2011-02-15 13:58:04.555	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	CPS Producer Registration Service		Success		
172.16.208.123:9300	4736	2011-02-15 13:58:04.607	-6					stopper-monitorService	MS	718	1	Audit.ms.MS	StopService	MonitorService		Success		
172.16.208.123:9300	4736	2011-02-15 13:58:04.633	-6					stopper-deliveryService	DLS	694	1	Audit.ds.DLS	StopService	DeliveryService		Success		
172.16.208.123:9300	4736	2011-02-15 13:58:04.745	-6					stopper-eventManagementService	EMS	718	1	Audit.ems.EMS	StopService	EventService		Success		
172.16.208.123:9300	4736	2011-02-15 13:58:04.748	-6					stopper-jobService	JS	652	1	Audit.js.JS	StopService	JobService		Success		
172.16.208.123:9300	4736	2011-02-15 13:58:04.751	-6	na	na			stopper-agentService	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.services.DefaultHandlerService		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	problem stopping handler agentServiceHandlernull
java.lang.NullPointerException
	at com.cognos.asv.service.ASVHandler.stop(ASVHandler.java:229)
	at com.cognos.pogo.services.DefaultHandlerService.stop(DefaultHandlerService.java:189)
	at com.cognos.pogo.services.DispatcherServices$ServiceStopper.run(DispatcherServices.java:360)

172.16.208.123:9300	4736	2011-02-15 13:58:04.752	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	SystemService		Success		
172.16.208.123:9300	4736	2011-02-15 13:58:04.756	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	ReportDataService		Success		
172.16.208.123:9300	4736	2011-02-15 13:58:04.762	-6					stopper-logService	LOGSV	643	1	server.Audit.IPF	StopService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
172.16.208.123:9300	6208	2011-02-15 13:59:47.491	-6					main	LOGSV	643	1	server.Audit.IPF	StartService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
172.16.208.123:9300	6208	2011-02-15 13:59:51.851	-6	Initialization_SESS	Initialization_REQ			Thread-16	CM	888	1	Audit.cms.CM	StartService			Warning		CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store.
CM-SYS-5003 Content Manager is unable to access the content store. Verify your database connection parameters, and then contact your database administrator for assistance.
Failed Logon:com.jnetdirect.jsql.JSQLException: TCP/IP connection failed to host:localhost java.net.ConnectException: Connection refused: connect url:jdbc:JSQLConnect://localhost:1433/cm
172.16.208.123:9300	6208	2011-02-15 13:59:52.060	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.contentmanager.coordinator.ActiveCMControl		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	DPR-CMI-4007 A request to perform an active content manager election failed.null
com.cognos.pogo.bibus.SoapFaultException
	at com.cognos.pogo.bibus.BIBusCommand.handleResponse(BIBusCommand.java:519)
	at com.cognos.pogo.bibus.BIBusCommand.execute(BIBusCommand.java:280)
	at com.cognos.pogo.contentmanager.StandbyContentManagerElectionCommand.executeIfLocal(StandbyContentManagerElectionCommand.java:58)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.sendElectCommand(ActiveCMControl.java:227)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startTimer(ActiveCMControl.java:174)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startupFindCM(ActiveCMControl.java:137)
	at com.cognos.pogo.contentmanager.coordinator.RuntimeInfoPublishHandler.start(RuntimeInfoPublishHandler.java:152)
	at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:101)
	at com.cognos.pogo.services.DispatcherServices.startInititalServices(DispatcherServices.java:416)
	at com.cognos.pogo.transport.PogoServlet$PogoStartup.run(PogoServlet.java:654)
	at java.lang.Thread.run(Unknown Source)

172.16.208.123:9300	6208	2011-02-15 13:59:52.051	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.contentmanager.coordinator.CMBootstrap	getActiveContentManager	ContentManager		Failure	<messages><message><messageString>DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.</messageString></message></messages>	
172.16.208.123:9300	6208	2011-02-15 14:00:23.452	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	CPS Producer Registration Service		Success		
172.16.208.123:9300	6208	2011-02-15 14:00:23.448	-6	Termination_SESS	Termination_REQ			main	CM	888	1	Audit.cms.CM	StopService	ContentManagerService		Success		CM-SYS-5094 Content Manager stopped.; Build=8.3.888.0
172.16.208.123:9300	6208	2011-02-15 14:00:23.509	-6					stopper-monitorService	MS	718	1	Audit.ms.MS	StopService	MonitorService		Success		
172.16.208.123:9300	6208	2011-02-15 14:00:23.538	-6					stopper-deliveryService	DLS	694	1	Audit.ds.DLS	StopService	DeliveryService		Success		
172.16.208.123:9300	6208	2011-02-15 14:00:23.646	-6					stopper-eventManagementService	EMS	718	1	Audit.ems.EMS	StopService	EventService		Success		
172.16.208.123:9300	6208	2011-02-15 14:00:23.648	-6					stopper-jobService	JS	652	1	Audit.js.JS	StopService	JobService		Success		
172.16.208.123:9300	6208	2011-02-15 14:00:23.651	-6	na	na			stopper-agentService	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.services.DefaultHandlerService		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	problem stopping handler agentServiceHandlernull
java.lang.NullPointerException
	at com.cognos.asv.service.ASVHandler.stop(ASVHandler.java:229)
	at com.cognos.pogo.services.DefaultHandlerService.stop(DefaultHandlerService.java:189)
	at com.cognos.pogo.services.DispatcherServices$ServiceStopper.run(DispatcherServices.java:360)

172.16.208.123:9300	6208	2011-02-15 14:00:23.653	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	SystemService		Success		
172.16.208.123:9300	6208	2011-02-15 14:00:23.657	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	ReportDataService		Success		
172.16.208.123:9300	6208	2011-02-15 14:00:23.663	-6					stopper-logService	LOGSV	643	1	server.Audit.IPF	StopService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
172.16.208.123:9300	2180	2011-02-15 15:15:08.046	-6					main	LOGSV	643	1	server.Audit.IPF	StartService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
172.16.208.123:9300	2180	2011-02-15 15:15:16.719	-6	Initialization_SESS	Initialization_REQ			Thread-16	CM	888	1	Audit.cms.CM	StartService			Warning		CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store.
CM-SYS-5003 Content Manager is unable to access the content store. Verify your database connection parameters, and then contact your database administrator for assistance.
Failed Logon:com.jnetdirect.jsql.JSQLException: TCP/IP connection failed to host:localhost java.net.ConnectException: Connection refused: connect url:jdbc:JSQLConnect://localhost:1433/cm
172.16.208.123:9300	2180	2011-02-15 15:15:17.047	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.contentmanager.coordinator.CMBootstrap	getActiveContentManager	ContentManager		Failure	<messages><message><messageString>DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.</messageString></message></messages>	
172.16.208.123:9300	2180	2011-02-15 15:15:17.063	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.contentmanager.coordinator.ActiveCMControl		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	DPR-CMI-4007 A request to perform an active content manager election failed.null
com.cognos.pogo.bibus.SoapFaultException
	at com.cognos.pogo.bibus.BIBusCommand.handleResponse(BIBusCommand.java:519)
	at com.cognos.pogo.bibus.BIBusCommand.execute(BIBusCommand.java:280)
	at com.cognos.pogo.contentmanager.StandbyContentManagerElectionCommand.executeIfLocal(StandbyContentManagerElectionCommand.java:58)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.sendElectCommand(ActiveCMControl.java:227)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startTimer(ActiveCMControl.java:174)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startupFindCM(ActiveCMControl.java:137)
	at com.cognos.pogo.contentmanager.coordinator.RuntimeInfoPublishHandler.start(RuntimeInfoPublishHandler.java:152)
	at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:101)
	at com.cognos.pogo.services.DispatcherServices.startInititalServices(DispatcherServices.java:416)
	at com.cognos.pogo.transport.PogoServlet$PogoStartup.run(PogoServlet.java:654)
	at java.lang.Thread.run(Unknown Source)

172.16.208.123:9300	2180	2011-02-15 15:15:37.592	-6	Termination_SESS	Termination_REQ			main	CM	888	1	Audit.cms.CM	StopService	ContentManagerService		Success		CM-SYS-5094 Content Manager stopped.; Build=8.3.888.0
172.16.208.123:9300	2180	2011-02-15 15:15:37.608	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	CPS Producer Registration Service		Success		
172.16.208.123:9300	2180	2011-02-15 15:15:37.655	-6					stopper-monitorService	MS	718	1	Audit.ms.MS	StopService	MonitorService		Success		
172.16.208.123:9300	2180	2011-02-15 15:15:37.670	-6					stopper-deliveryService	DLS	694	1	Audit.ds.DLS	StopService	DeliveryService		Success		
172.16.208.123:9300	2180	2011-02-15 15:15:37.795	-6					stopper-eventManagementService	EMS	718	1	Audit.ems.EMS	StopService	EventService		Success		
172.16.208.123:9300	2180	2011-02-15 15:15:37.795	-6					stopper-jobService	JS	652	1	Audit.js.JS	StopService	JobService		Success		
172.16.208.123:9300	2180	2011-02-15 15:15:37.795	-6	na	na			stopper-agentService	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.services.DefaultHandlerService		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	problem stopping handler agentServiceHandlernull
java.lang.NullPointerException
	at com.cognos.asv.service.ASVHandler.stop(ASVHandler.java:229)
	at com.cognos.pogo.services.DefaultHandlerService.stop(DefaultHandlerService.java:189)
	at com.cognos.pogo.services.DispatcherServices$ServiceStopper.run(DispatcherServices.java:360)

172.16.208.123:9300	2180	2011-02-15 15:15:37.795	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	SystemService		Success		
172.16.208.123:9300	2180	2011-02-15 15:15:37.811	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	ReportDataService		Success		
172.16.208.123:9300	2180	2011-02-15 15:15:37.811	-6					stopper-logService	LOGSV	643	1	server.Audit.IPF	StopService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
127.0.0.1:9300	2184	2011-02-15 17:35:20.418	-6					main	LOGSV	643	1	server.Audit.IPF	StartService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
127.0.0.1:9300	2184	2011-02-15 17:35:24.974	-6	Initialization_SESS	Initialization_REQ			Thread-16	CM	888	1	Audit.cms.CM	StartService			Warning		CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store.
CM-SYS-5003 Content Manager is unable to access the content store. Verify your database connection parameters, and then contact your database administrator for assistance.
Failed Logon:com.jnetdirect.jsql.JSQLException: TCP/IP connection failed to host:localhost java.net.ConnectException: Connection refused: connect url:jdbc:JSQLConnect://localhost:1433/cm
127.0.0.1:9300	2184	2011-02-15 17:35:25.161	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.contentmanager.coordinator.ActiveCMControl		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	DPR-CMI-4007 A request to perform an active content manager election failed.null
com.cognos.pogo.bibus.SoapFaultException
	at com.cognos.pogo.bibus.BIBusCommand.handleResponse(BIBusCommand.java:519)
	at com.cognos.pogo.bibus.BIBusCommand.execute(BIBusCommand.java:280)
	at com.cognos.pogo.contentmanager.StandbyContentManagerElectionCommand.executeIfLocal(StandbyContentManagerElectionCommand.java:58)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.sendElectCommand(ActiveCMControl.java:227)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startTimer(ActiveCMControl.java:174)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startupFindCM(ActiveCMControl.java:137)
	at com.cognos.pogo.contentmanager.coordinator.RuntimeInfoPublishHandler.start(RuntimeInfoPublishHandler.java:152)
	at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:101)
	at com.cognos.pogo.services.DispatcherServices.startInititalServices(DispatcherServices.java:416)
	at com.cognos.pogo.transport.PogoServlet$PogoStartup.run(PogoServlet.java:654)
	at java.lang.Thread.run(Unknown Source)

127.0.0.1:9300	2184	2011-02-15 17:35:25.161	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.contentmanager.coordinator.CMBootstrap	getActiveContentManager	ContentManager		Failure	<messages><message><messageString>DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.</messageString></message></messages>	
127.0.0.1:9300	2184	2011-02-15 17:35:54.458	-6	Termination_SESS	Termination_REQ			main	CM	888	1	Audit.cms.CM	StopService	ContentManagerService		Success		CM-SYS-5094 Content Manager stopped.; Build=8.3.888.0
127.0.0.1:9300	2184	2011-02-15 17:35:54.458	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	CPS Producer Registration Service		Success		
127.0.0.1:9300	2184	2011-02-15 17:35:54.520	-6					stopper-monitorService	MS	718	1	Audit.ms.MS	StopService	MonitorService		Success		
127.0.0.1:9300	2184	2011-02-15 17:35:54.536	-6					stopper-deliveryService	DLS	694	1	Audit.ds.DLS	StopService	DeliveryService		Success		
127.0.0.1:9300	2184	2011-02-15 17:35:54.660	-6					stopper-eventManagementService	EMS	718	1	Audit.ems.EMS	StopService	EventService		Success		
127.0.0.1:9300	2184	2011-02-15 17:35:54.660	-6					stopper-jobService	JS	652	1	Audit.js.JS	StopService	JobService		Success		
127.0.0.1:9300	2184	2011-02-15 17:35:54.660	-6	na	na			stopper-agentService	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.services.DefaultHandlerService		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	problem stopping handler agentServiceHandlernull
java.lang.NullPointerException
	at com.cognos.asv.service.ASVHandler.stop(ASVHandler.java:229)
	at com.cognos.pogo.services.DefaultHandlerService.stop(DefaultHandlerService.java:189)
	at com.cognos.pogo.services.DispatcherServices$ServiceStopper.run(DispatcherServices.java:360)

127.0.0.1:9300	2184	2011-02-15 17:35:54.660	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	SystemService		Success		
127.0.0.1:9300	2184	2011-02-15 17:35:54.660	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	ReportDataService		Success		
127.0.0.1:9300	2184	2011-02-15 17:35:54.676	-6					stopper-logService	LOGSV	643	1	server.Audit.IPF	StopService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
192.168.1.4:9300	1752	2011-02-15 19:19:08.123	-6					main	LOGSV	643	1	server.Audit.IPF	StartService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
192.168.1.4:9300	1752	2011-02-15 19:19:14.327	-6	Initialization_SESS	Initialization_REQ			Thread-16	CM	888	1	Audit.cms.CM	StartService			Warning		CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store.
CM-SYS-5003 Content Manager is unable to access the content store. Verify your database connection parameters, and then contact your database administrator for assistance.
Failed Logon:com.jnetdirect.jsql.JSQLException: TCP/IP connection failed to host:localhost java.net.ConnectException: Connection refused: connect url:jdbc:JSQLConnect://localhost:1433/cm
192.168.1.4:9300	1752	2011-02-15 19:19:14.632	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.contentmanager.coordinator.ActiveCMControl		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	DPR-CMI-4007 A request to perform an active content manager election failed.null
com.cognos.pogo.bibus.SoapFaultException
	at com.cognos.pogo.bibus.BIBusCommand.handleResponse(BIBusCommand.java:519)
	at com.cognos.pogo.bibus.BIBusCommand.execute(BIBusCommand.java:280)
	at com.cognos.pogo.contentmanager.StandbyContentManagerElectionCommand.executeIfLocal(StandbyContentManagerElectionCommand.java:58)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.sendElectCommand(ActiveCMControl.java:227)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startTimer(ActiveCMControl.java:174)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startupFindCM(ActiveCMControl.java:137)
	at com.cognos.pogo.contentmanager.coordinator.RuntimeInfoPublishHandler.start(RuntimeInfoPublishHandler.java:152)
	at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:101)
	at com.cognos.pogo.services.DispatcherServices.startInititalServices(DispatcherServices.java:416)
	at com.cognos.pogo.transport.PogoServlet$PogoStartup.run(PogoServlet.java:654)
	at java.lang.Thread.run(Unknown Source)

192.168.1.4:9300	1752	2011-02-15 19:19:14.623	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.contentmanager.coordinator.CMBootstrap	getActiveContentManager	ContentManager		Failure	<messages><message><messageString>DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.</messageString></message></messages>	
192.168.1.4:9300	1752	2011-02-15 19:19:42.932	-6	Termination_SESS	Termination_REQ			main	CM	888	1	Audit.cms.CM	StopService	ContentManagerService		Success		CM-SYS-5094 Content Manager stopped.; Build=8.3.888.0
192.168.1.4:9300	1752	2011-02-15 19:19:42.935	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	CPS Producer Registration Service		Success		
192.168.1.4:9300	1752	2011-02-15 19:19:42.997	-6					stopper-monitorService	MS	718	1	Audit.ms.MS	StopService	MonitorService		Success		
192.168.1.4:9300	1752	2011-02-15 19:19:43.024	-6					stopper-deliveryService	DLS	694	1	Audit.ds.DLS	StopService	DeliveryService		Success		
192.168.1.4:9300	1752	2011-02-15 19:19:43.141	-6					stopper-eventManagementService	EMS	718	1	Audit.ems.EMS	StopService	EventService		Success		
192.168.1.4:9300	1752	2011-02-15 19:19:43.146	-6					stopper-jobService	JS	652	1	Audit.js.JS	StopService	JobService		Success		
192.168.1.4:9300	1752	2011-02-15 19:19:43.148	-6	na	na			stopper-agentService	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.services.DefaultHandlerService		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	problem stopping handler agentServiceHandlernull
java.lang.NullPointerException
	at com.cognos.asv.service.ASVHandler.stop(ASVHandler.java:229)
	at com.cognos.pogo.services.DefaultHandlerService.stop(DefaultHandlerService.java:189)
	at com.cognos.pogo.services.DispatcherServices$ServiceStopper.run(DispatcherServices.java:360)

192.168.1.4:9300	1752	2011-02-15 19:19:43.150	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	SystemService		Success		
192.168.1.4:9300	1752	2011-02-15 19:19:43.153	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	ReportDataService		Success		
192.168.1.4:9300	1752	2011-02-15 19:19:43.161	-6					stopper-logService	LOGSV	643	1	server.Audit.IPF	StopService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
192.168.1.4:9300	5872	2011-02-15 19:29:36.267	-6					main	LOGSV	643	1	server.Audit.IPF	StartService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
192.168.1.4:9300	5872	2011-02-15 19:29:40.252	-6	Initialization_SESS	Initialization_REQ			Thread-16	CM	888	1	Audit.cms.CM	StartService			Warning		CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store.
CM-CFG-5036 Content Manager failed to connect to the content store. The connection string is "jdbc:oracle:thin:@user-pc:1521:orcl".
ORA-01017: invalid username/password; logon denied

192.168.1.4:9300	5872	2011-02-15 19:29:40.417	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.contentmanager.coordinator.CMBootstrap	getActiveContentManager	ContentManager		Failure	<messages><message><messageString>DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.</messageString></message></messages>	
192.168.1.4:9300	5872	2011-02-15 19:29:40.427	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.contentmanager.coordinator.ActiveCMControl		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	DPR-CMI-4007 A request to perform an active content manager election failed.null
com.cognos.pogo.bibus.SoapFaultException
	at com.cognos.pogo.bibus.BIBusCommand.handleResponse(BIBusCommand.java:519)
	at com.cognos.pogo.bibus.BIBusCommand.execute(BIBusCommand.java:280)
	at com.cognos.pogo.contentmanager.StandbyContentManagerElectionCommand.executeIfLocal(StandbyContentManagerElectionCommand.java:58)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.sendElectCommand(ActiveCMControl.java:227)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startTimer(ActiveCMControl.java:174)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startupFindCM(ActiveCMControl.java:137)
	at com.cognos.pogo.contentmanager.coordinator.RuntimeInfoPublishHandler.start(RuntimeInfoPublishHandler.java:152)
	at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:101)
	at com.cognos.pogo.services.DispatcherServices.startInititalServices(DispatcherServices.java:416)
	at com.cognos.pogo.transport.PogoServlet$PogoStartup.run(PogoServlet.java:654)
	at java.lang.Thread.run(Unknown Source)

192.168.1.4:9300	5872	2011-02-15 19:30:12.305	-6	Termination_SESS	Termination_REQ			main	CM	888	1	Audit.cms.CM	StopService	ContentManagerService		Success		CM-SYS-5094 Content Manager stopped.; Build=8.3.888.0
192.168.1.4:9300	5872	2011-02-15 19:30:12.315	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	CPS Producer Registration Service		Success		
192.168.1.4:9300	5872	2011-02-15 19:30:12.382	-6					stopper-monitorService	MS	718	1	Audit.ms.MS	StopService	MonitorService		Success		
192.168.1.4:9300	5872	2011-02-15 19:30:12.553	-6					stopper-deliveryService	DLS	694	1	Audit.ds.DLS	StopService	DeliveryService		Success		
192.168.1.4:9300	5872	2011-02-15 19:30:12.660	-6					stopper-eventManagementService	EMS	718	1	Audit.ems.EMS	StopService	EventService		Success		
192.168.1.4:9300	5872	2011-02-15 19:30:12.664	-6					stopper-jobService	JS	652	1	Audit.js.JS	StopService	JobService		Success		
192.168.1.4:9300	5872	2011-02-15 19:30:12.666	-6	na	na			stopper-agentService	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.services.DefaultHandlerService		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	problem stopping handler agentServiceHandlernull
java.lang.NullPointerException
	at com.cognos.asv.service.ASVHandler.stop(ASVHandler.java:229)
	at com.cognos.pogo.services.DefaultHandlerService.stop(DefaultHandlerService.java:189)
	at com.cognos.pogo.services.DispatcherServices$ServiceStopper.run(DispatcherServices.java:360)

192.168.1.4:9300	5872	2011-02-15 19:30:12.668	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	SystemService		Success		
192.168.1.4:9300	5872	2011-02-15 19:30:12.669	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	BatchReportService		Success		
192.168.1.4:9300	5872	2011-02-15 19:30:12.672	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	ReportService		Success		
192.168.1.4:9300	5872	2011-02-15 19:30:12.673	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	ReportDataService		Success		
192.168.1.4:9300	5872	2011-02-15 19:30:12.688	-6					stopper-logService	LOGSV	643	1	server.Audit.IPF	StopService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
192.168.1.4:9300	4024	2011-02-15 21:02:59.077	-6					main	LOGSV	643	1	server.Audit.IPF	StartService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
192.168.1.4:9300	4024	2011-02-15 21:03:03.572	-6	Initialization_SESS	Initialization_REQ			Thread-16	CM	888	1	Audit.cms.CM	StartService			Warning		CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store.
CM-CFG-5036 Content Manager failed to connect to the content store. The connection string is "jdbc:oracle:thin:@localhost:1158:orcl".
Io exception: Bad packet type
192.168.1.4:9300	4024	2011-02-15 21:03:03.953	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.contentmanager.coordinator.CMBootstrap	getActiveContentManager	ContentManager		Failure	<messages><message><messageString>DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.</messageString></message></messages>	
192.168.1.4:9300	4024	2011-02-15 21:03:03.962	-6	pogoStartup	na	na	0	Thread-16	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.contentmanager.coordinator.ActiveCMControl		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	DPR-CMI-4007 A request to perform an active content manager election failed.null
com.cognos.pogo.bibus.SoapFaultException
	at com.cognos.pogo.bibus.BIBusCommand.handleResponse(BIBusCommand.java:519)
	at com.cognos.pogo.bibus.BIBusCommand.execute(BIBusCommand.java:280)
	at com.cognos.pogo.contentmanager.StandbyContentManagerElectionCommand.executeIfLocal(StandbyContentManagerElectionCommand.java:58)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.sendElectCommand(ActiveCMControl.java:227)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startTimer(ActiveCMControl.java:174)
	at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startupFindCM(ActiveCMControl.java:137)
	at com.cognos.pogo.contentmanager.coordinator.RuntimeInfoPublishHandler.start(RuntimeInfoPublishHandler.java:152)
	at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:101)
	at com.cognos.pogo.services.DispatcherServices.startInititalServices(DispatcherServices.java:416)
	at com.cognos.pogo.transport.PogoServlet$PogoStartup.run(PogoServlet.java:654)
	at java.lang.Thread.run(Unknown Source)

192.168.1.4:9300	4024	2011-02-15 21:03:34.676	-6	Termination_SESS	Termination_REQ			main	CM	888	1	Audit.cms.CM	StopService	ContentManagerService		Success		CM-SYS-5094 Content Manager stopped.; Build=8.3.888.0
192.168.1.4:9300	4024	2011-02-15 21:03:34.679	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	CPS Producer Registration Service		Success		
192.168.1.4:9300	4024	2011-02-15 21:03:34.733	-6					stopper-monitorService	MS	718	1	Audit.ms.MS	StopService	MonitorService		Success		
192.168.1.4:9300	4024	2011-02-15 21:03:34.762	-6					stopper-deliveryService	DLS	694	1	Audit.ds.DLS	StopService	DeliveryService		Success		
192.168.1.4:9300	4024	2011-02-15 21:03:35.012	-6					stopper-eventManagementService	EMS	718	1	Audit.ems.EMS	StopService	EventService		Success		
192.168.1.4:9300	4024	2011-02-15 21:03:35.016	-6					stopper-jobService	JS	652	1	Audit.js.JS	StopService	JobService		Success		
192.168.1.4:9300	4024	2011-02-15 21:03:35.018	-6	na	na			stopper-agentService	DISP	727	1	Audit.Other.dispatcher.DISP.pogo	pogo	com.cognos.pogo.services.DefaultHandlerService		Failure	<messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString></messageString></message></messages>	problem stopping handler agentServiceHandlernull
java.lang.NullPointerException
	at com.cognos.asv.service.ASVHandler.stop(ASVHandler.java:229)
	at com.cognos.pogo.services.DefaultHandlerService.stop(DefaultHandlerService.java:189)
	at com.cognos.pogo.services.DispatcherServices$ServiceStopper.run(DispatcherServices.java:360)

192.168.1.4:9300	4024	2011-02-15 21:03:35.020	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	SystemService		Success		
192.168.1.4:9300	4024	2011-02-15 21:03:35.020	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	BatchReportService		Success		
192.168.1.4:9300	4024	2011-02-15 21:03:35.022	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	ReportService		Success		
192.168.1.4:9300	4024	2011-02-15 21:03:35.024	-6	shutdown	na	na	0	main	DISP	727	1	Audit.Other.dispatcher.DISP.com.cognos.pogo.services.DispatcherServices	StopService	ReportDataService		Success		
192.168.1.4:9300	4024	2011-02-15 21:03:35.038	-6					stopper-logService	LOGSV	643	1	server.Audit.IPF	StopService	LogService		Success		<parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>

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LVL 76

Expert Comment

by:slightwv (䄆 Netminder)
ID: 34907296
Not a cognos person so a lot of that log is foreign to me.  The one thing I look for is Oracle error messages.  

The one I found was:
ORA-01017: invalid username/password; logon denied

0
 
LVL 11

Expert Comment

by:mohammadzahid
ID: 34909093
Check username that you are using in the content manager connection. Verify that user in sqlplus.
0
 
LVL 11

Expert Comment

by:mohammadzahid
ID: 34909107
Also check database permissions of that user. Go back to the Quick reference Installation Guide and verify installation steps.
Is this a new install?
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Author Comment

by:tuddin
ID: 34909300
I verified UN and PW (cognos for both) and i've logged into SQLPLUS using it. It is a dba account. Just a thought but I wonder since I have Windows 64 bit and the cognos files are located in Program Files (x86) not Program Files (which is 64 bit) that some files isn't allowing the driver to connect. Yes this is a new install.

I am also a newb and playing the guessing game here. Thanks for everyone's input so far.
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LVL 76

Expert Comment

by:slightwv (䄆 Netminder)
ID: 34909823
Did you install the Oracle 64bit or 32bit version?
0
 

Author Comment

by:tuddin
ID: 34910129
32bit. Oracle 10g 64 bit installs are only good for up to Windows versions 6.0 and Windows 7 is considered version 6.1
0
 
LVL 11

Expert Comment

by:mohammadzahid
ID: 34910569
Error can be related to the versions of Windows but I doubt it. I have seen this error so many times that I have lost track. Whenever in the past this error has occured in my Cognos environment, I simply went thru the "Quick Installation Guide" and made sure that necessary files (Class files, odbc, blah blah) are pasted in the correct Cognos folders, delete Content manager info and create a new one and, that has solved error message.

Unfortunately, I don't have access to Cognos 8.4 at work today. I will get back to you later today with additional details. Don't worry we will solve this error :)

Meantime, please do this......

1. Stop Cognos Services > Delete cogserver.log  
2. Delete Content Manager (Database) and create a new one
3. Start Cognos Service (This will check content manager connection) and paste fresh logfile (cogserver.log)  
0
 

Author Comment

by:tuddin
ID: 34910872
Thanks for the encouragement mohammadzahid. I got a feeling this is going to be one of those "gotchyas"

1. Cognos service never started to begin with. When I try to start it, I get the Cognos service started then stopped. Some services stop automatically if they are not in use by other services or programs.

2. I've done that several time (using ojdbc14 and classes12.jar), then with ojdbc14.jar alone, then with classes12.jar and finally with ojdbc14.jar again.

3.I can't start the service as i mentioned above.
0
 
LVL 11

Expert Comment

by:mohammadzahid
ID: 34923707
Sorry for the delay in update.

Hope error is resolved and if not, check default tablespace size of the user defined in the content manager.
Also check port number defined in the content manager (Under Data Access) - IBM Cognos Configuration.

Please goto this site : http://www.cogknowhow.com/index.php/cognos-error-base/268-dpr-dpr-1035-dispatcher-detected-an-error  
Hope this helps in solving error.
0
 

Author Comment

by:tuddin
ID: 34953603
Will check it out tonight
0
 

Accepted Solution

by:
tuddin earned 0 total points
ID: 34975972
I was able to resolve this by recreating the database and setting character type to unicode (maybe this was the problem to begin with)
0
 
LVL 11

Expert Comment

by:mohammadzahid
ID: 34976015
Yes. If database characterset is not Unicode - as required by Cognos. I am glad you are able to solve this issue.
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Author Closing Comment

by:tuddin
ID: 35005372
Because i'm smart?!
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