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How do I force a rebuild of the Offline Address book - Exchange 2010

Posted on 2011-02-15
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How do I force a rebuild of the Offline Address book - Exchange 2010
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Question by:erpatter
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by:vicoso
ID: 34898170
On the Exchange 2010 EMC, go to your Default Offline Address Book, right click it and update.

Once that is done confirm that you have LZX files generated on the ExchangeOAB folder under the exchange installation directory.

If there are latest LZX files then restart the Exchange File Distribution Service (On CAS server).

After the restart check if the LZX files are copied over to the CAS server on the "ClientAccess\OAB" folder in the installation directory of exchange.

If the latest files are copied to the CAS server, then OAB download on Outlook 2007 and above clients should work fine (unless there are other Autodiscover issues).

Outlook 2003 clients will use Public Folders so ensure Public Folder distribution is enabled from the OAB properties.
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vicoso earned 125 total points
ID: 34898184
On the Exchange 2010 EMC, go to your Default Offline Address Book, right click it and update.

Once that is done confirm that you have LZX files generated on the ExchangeOAB folder under the exchange installation directory (on the Mailbox Server)

If there are latest LZX files then restart the Exchange File Distribution Service (On CAS server).

After the restart check if the LZX files are copied over to the CAS server on the "ClientAccess\OAB" folder in the installation directory of exchange.

If the latest files are copied to the CAS server, then OAB download on Outlook 2007 and above clients should work fine (unless there are other Autodiscover issues).

Outlook 2003 clients will use Public Folders so ensure Public Folder distribution is enabled from the OAB properties.
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Author Comment

by:erpatter
ID: 34898401
That worked .... thanks
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