Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

file not found when shortcut clicked

Posted on 2011-02-15
3
Medium Priority
?
581 Views
Last Modified: 2012-06-21
Hi,

I'm having problems with a pc that is running Windows XP.  We had the same problem on a different pc a while ago and ended up deleted the user profile and redoing it and that got it going. But I want to find out what is causing this.  Some issues experienced include:

-Clicking a shortcut on desktop that looks at a mdb file located at C:\Program Files\. A message comes up stating the file cannot be found, but the file is there.
-Open excel type something and save. Msg pops up stating there is no memory, but there's 92,000MB of space.
-Open a Powerpoint slideshow that executes vba, but the vba will not run and it won't let me get into the vba editor.
-XML file on C:\ will not open

Thanks,
Dave
0
Comment
Question by:coperations07
3 Comments
 
LVL 1

Accepted Solution

by:
hemantdgr8 earned 1200 total points
ID: 34897919
It seems like the shortcut virus which is known to create problems with shortcuts just like the one you explained. Your mention of the message which says no memory is a little unclear though...memory does not only mean the hard disk...I am sure the message is pointing at the physical memory which is the RAM which im sure is not 92000MB or 92 GB...
Coming back to what I was saying, all your points mentioned is a high possibility of your PC infected with the shortcut virus or some other type of spyware/malaware and virus.

I will suggest you do the following:

Download and install Malwarebytes' Anti-Malware.
Download and install the trial version on either Kaspersky Internet Security or ESET Smart Security's latest version.
Update Anti-Malware and run a manual scan (Full...it will take some time) Remove whatever infection is detected.
Update the Kaspersky/ESET Smart Security and run a full scan. Remove whatever infection is detected.

0
 
LVL 5

Assisted Solution

by:anil_kumar137
anil_kumar137 earned 800 total points
ID: 34904057
Hi, also can try running comobo fix on the machine from the below link:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix
0
 

Author Comment

by:coperations07
ID: 34908501
Thanks for the pointers guys.  The network guy had already recreated the user profile before I could try your suggestions.  But I will definately try them if I run into this problem again.

Thanks,
Dave
0

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Can I legally transfer my OEM version of Windows to another PC?  (AKA - Can I put a new systemboard in my OEM PC?) Few of us are both IT and legal experts but we all have our own views of Microsoft's licensing rules and how they apply.  There are…
It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
This lesson discusses how to use a Mainform + Subforms in Microsoft Access to find and enter data for payments on orders. The sample data comes from a custom shop that builds and sells movable storage structures that are delivered to your property. …
Suggested Courses

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question