Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

SharePoint 2010 Opening Shared Docs

Posted on 2011-02-15
6
Medium Priority
?
787 Views
Last Modified: 2012-06-27
We have an employee portal on SharePoint 2010. One of our users cannot open a shared Word document  - the screen is just blank (see attached screen shot).

What needs to be done to correct this issue? Screenshot
0
Comment
Question by:rdracer58
  • 4
  • 2
6 Comments
 
LVL 5

Expert Comment

by:Christopher White
ID: 34897800
is he running Windows Explorer 9 Beta by chance?
0
 

Author Comment

by:rdracer58
ID: 34897809
Yes, would that affect it?
0
 
LVL 5

Expert Comment

by:Christopher White
ID: 34897818
Sorry I ment internet explorer. I assume this is on windows XP SP3 correct ?
0
Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

 

Author Comment

by:rdracer58
ID: 34897830
Yes, XP SP3.
0
 
LVL 5

Accepted Solution

by:
Christopher White earned 2000 total points
ID: 34897845
I have had similar issues with the IE 9 Beta on certain display fields. uninstalling it will roll it back.

I am confident this should correct your issue.
0
 
LVL 5

Expert Comment

by:Christopher White
ID: 34897881
There is a Release Canditate out which you can try if you want to try, should be a better more updated version then the Beta.  

http://windows.microsoft.com/ie9

All else fails go back to IE 8 till they resolve it.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

These days socially coordinated efforts have turned into a critical requirement for enterprises.
A recent project that involved parsing Tableau Desktop and Server log files to extract reusable user queries for use in other systems. I chose to use PowerShell to gather the data, and SharePoint to present it...
In this second video of the Xpdf series, we discuss and demonstrate the PDFimages utility, which, in a single command, is able to extract all the images from a PDF file and save each one in a separate image file (PBM, PPM, or JPG). Download and inst…
We often encounter PDF files that are pure images, that is, they do not have text characters, but instead contain only raster graphics. The most common causes of this are document scanning software and faxing software/services that create image-only…

927 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question