Solved

SharePoint 2010 Opening Shared Docs

Posted on 2011-02-15
6
756 Views
Last Modified: 2012-06-27
We have an employee portal on SharePoint 2010. One of our users cannot open a shared Word document  - the screen is just blank (see attached screen shot).

What needs to be done to correct this issue? Screenshot
0
Comment
Question by:rdracer58
  • 4
  • 2
6 Comments
 
LVL 5

Expert Comment

by:Chris-Vielife
ID: 34897800
is he running Windows Explorer 9 Beta by chance?
0
 

Author Comment

by:rdracer58
ID: 34897809
Yes, would that affect it?
0
 
LVL 5

Expert Comment

by:Chris-Vielife
ID: 34897818
Sorry I ment internet explorer. I assume this is on windows XP SP3 correct ?
0
Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

 

Author Comment

by:rdracer58
ID: 34897830
Yes, XP SP3.
0
 
LVL 5

Accepted Solution

by:
Chris-Vielife earned 500 total points
ID: 34897845
I have had similar issues with the IE 9 Beta on certain display fields. uninstalling it will roll it back.

I am confident this should correct your issue.
0
 
LVL 5

Expert Comment

by:Chris-Vielife
ID: 34897881
There is a Release Canditate out which you can try if you want to try, should be a better more updated version then the Beta.  

http://windows.microsoft.com/ie9

All else fails go back to IE 8 till they resolve it.
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I. Introduction In a previous article (http://www.experts-exchange.com/Web_Development/Document_Imaging/A_6537-PaperPort-Upgrade-How-to-download-and-install-updated-versions-of-PaperPort-11-and-12.html) (now deprecated), I discussed how to upgrad…
This article shows how to convert a multi-page PDF file into multiple image files, with one image file created for each page of the PDF. It does this by utilizing an excellent, free software package called GraphicsMagick. The solution is amazingly s…
In this video, we show how to convert an image-only PDF file into a PDF Searchable Image file, that is, a file with both the image (typically from scanning) and text, which is created in an automated fashion with Optical Character Recognition (OCR) …
In a recent question (https://www.experts-exchange.com/questions/28997919/Pagination-in-Adobe-Acrobat.html) here at Experts Exchange, a member asked how to add page numbers to a PDF file using Adobe Acrobat XI Pro. This short video Micro Tutorial sh…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question