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Upgrading Blackberries after migration to BES

installed BES express, have most running version 5.0 on the device.  however what is the correct way to upgrade the software on the devices?  web manager or desktop manager or over th air?
do the following it policies affect the ability to upgrade the software:

wireless software upgrades
wired software updates

thx
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Rob Knight
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ASKER

sure, well we have tried wired via desktop manager and it is saying no available updates.

if thius can be done via BEs and/or desktop manager then please tell me how?  all 3 bes options if poss.

thx
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ASKER

went the route of OTA via the BES console and used desktop manager for little things.