?
Solved

Upgrading Blackberries after migration to BES

Posted on 2011-02-15
3
Medium Priority
?
293 Views
Last Modified: 2012-05-11
installed BES express, have most running version 5.0 on the device.  however what is the correct way to upgrade the software on the devices?  web manager or desktop manager or over th air?
do the following it policies affect the ability to upgrade the software:

wireless software upgrades
wired software updates

thx
0
Comment
Question by:CHI-LTD
  • 2
3 Comments
 
LVL 25

Accepted Solution

by:
RobMobility earned 2000 total points
ID: 34897907
Hi,

I would always recommend a wired approach rather than OTA.

You could also create an Administrative user with a customised role and use this account to upgrade the OS.

Do you want to wipe device, upgrade and then re-activate or do an in-situ upgrade retaining device-BES relationship?

Regards,


RobMobility.
0
 
LVL 1

Author Comment

by:CHI-LTD
ID: 34898422
sure, well we have tried wired via desktop manager and it is saying no available updates.

if thius can be done via BEs and/or desktop manager then please tell me how?  all 3 bes options if poss.

thx
0
 
LVL 1

Author Closing Comment

by:CHI-LTD
ID: 34949627
went the route of OTA via the BES console and used desktop manager for little things.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As cyber crime continues to grow in both numbers and sophistication, a troubling trend of optimization has emerged over the last year.
One-stop solution for Exchange Administrators to address all MS Exchange Server issues, which is known by the name of Stellar Exchange Toolkit.
Familiarize people with the process of utilizing SQL Server views from within Microsoft Access. Microsoft Access is a very powerful client/server development tool. One of the SQL Server objects that you can interact with from within Microsoft Access…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
Suggested Courses

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question