[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

Upgrading Blackberries after migration to BES

Posted on 2011-02-15
3
Medium Priority
?
292 Views
Last Modified: 2012-05-11
installed BES express, have most running version 5.0 on the device.  however what is the correct way to upgrade the software on the devices?  web manager or desktop manager or over th air?
do the following it policies affect the ability to upgrade the software:

wireless software upgrades
wired software updates

thx
0
Comment
Question by:CHI-LTD
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 25

Accepted Solution

by:
RobMobility earned 2000 total points
ID: 34897907
Hi,

I would always recommend a wired approach rather than OTA.

You could also create an Administrative user with a customised role and use this account to upgrade the OS.

Do you want to wipe device, upgrade and then re-activate or do an in-situ upgrade retaining device-BES relationship?

Regards,


RobMobility.
0
 
LVL 1

Author Comment

by:CHI-LTD
ID: 34898422
sure, well we have tried wired via desktop manager and it is saying no available updates.

if thius can be done via BEs and/or desktop manager then please tell me how?  all 3 bes options if poss.

thx
0
 
LVL 1

Author Closing Comment

by:CHI-LTD
ID: 34949627
went the route of OTA via the BES console and used desktop manager for little things.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Phishing attempts can come in all forms, shapes and sizes. No matter how familiar you think you are with them, always remember to take extra precaution when opening an email with attachments or links.
The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
Suggested Courses

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question