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trackpad cant drag and drop

Posted on 2011-02-15
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Medium Priority
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Last Modified: 2012-08-14
build 9L31a
has a trackpad of which can not drag and drop
because mac store wont let me replace trackpad
but there is some sort of recall
is there a way of looking up recalls

or can the problem be solved
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Comment
Question by:rgb192
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8 Comments
 

Expert Comment

by:coolbloke1324
ID: 34898241
Can you tell me what apple product you have?

Also, the track-pad should allow drag and drop. When you hold the main mouse-button down and then move your finger over the track-pad, does the system just not drag or is it another issue? Please give a few more details about your problem.

If you double-tap the track-pad and then hold and move, does drag work that way?
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Author Comment

by:rgb192
ID: 34898697
macbook
build 9L31a
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Expert Comment

by:coolbloke1324
ID: 34898892
OK... seems like you don't really want to provide any real details about the problem... and for that reason... I'm out.
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Author Comment

by:rgb192
ID: 34898966
sorry

>>If you double-tap the track-pad and then hold and move, does drag work that way?

works with icons not windows

the windows dont move using trackpad
I need to use external usb mouse




>>When you hold the main mouse-button down and then move your finger over the track-pad, does the system just not drag or is it another issue?

drags if I am grabbing and dragging a small icon, but not a big window
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LVL 10

Accepted Solution

by:
EdTechy earned 2000 total points
ID: 34899293
Couple of things to try.
1. Try changing your resolution and see if it makes a difference.
2. Try shutting down and taking the battery out. restart with only the power cord and no battery. See if that solves the issue. I have seen where a bad battery will cause trackpad issues.

I am not sure where you heard about a recall. I checked Apple's site and see no indication of a recall.
Your build number does not indicate anything about your Hardware. Build 9L31a indicates you are running system version 10.5.8 not your MacBook model.
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LVL 10

Expert Comment

by:EdTechy
ID: 34899315
Also... depending on your model, this may apply.
http://support.apple.com/kb/HT3288
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Author Comment

by:rgb192
ID: 35004012
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Author Closing Comment

by:rgb192
ID: 35097758
i looked into recall using hardware not build, so I found more info
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