trackpad cant drag and drop

Posted on 2011-02-15
Last Modified: 2012-08-14
build 9L31a
has a trackpad of which can not drag and drop
because mac store wont let me replace trackpad
but there is some sort of recall
is there a way of looking up recalls

or can the problem be solved
Question by:rgb192
  • 4
  • 2
  • 2

Expert Comment

ID: 34898241
Can you tell me what apple product you have?

Also, the track-pad should allow drag and drop. When you hold the main mouse-button down and then move your finger over the track-pad, does the system just not drag or is it another issue? Please give a few more details about your problem.

If you double-tap the track-pad and then hold and move, does drag work that way?

Author Comment

ID: 34898697
build 9L31a

Expert Comment

ID: 34898892
OK... seems like you don't really want to provide any real details about the problem... and for that reason... I'm out.

Author Comment

ID: 34898966

>>If you double-tap the track-pad and then hold and move, does drag work that way?

works with icons not windows

the windows dont move using trackpad
I need to use external usb mouse

>>When you hold the main mouse-button down and then move your finger over the track-pad, does the system just not drag or is it another issue?

drags if I am grabbing and dragging a small icon, but not a big window
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

LVL 10

Accepted Solution

EdTechy earned 500 total points
ID: 34899293
Couple of things to try.
1. Try changing your resolution and see if it makes a difference.
2. Try shutting down and taking the battery out. restart with only the power cord and no battery. See if that solves the issue. I have seen where a bad battery will cause trackpad issues.

I am not sure where you heard about a recall. I checked Apple's site and see no indication of a recall.
Your build number does not indicate anything about your Hardware. Build 9L31a indicates you are running system version 10.5.8 not your MacBook model.
LVL 10

Expert Comment

ID: 34899315
Also... depending on your model, this may apply.

Author Comment

ID: 35004012

Author Closing Comment

ID: 35097758
i looked into recall using hardware not build, so I found more info

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Upgrading Mac Mini Server to Sierra 5 353
Mac neophyte...printer issue... 13 86
Outlook for Mac Meeting Rooms 2 29
Which Mac app runs? 2 19
If you are using Mac OS X and have a large number of login items set up in accounts, under system preferences, you may find that your computer is sluggish and unresponsive during startup until everything is done launching. Another problem that a…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now