asked on

trackpad cant drag and drop

build 9L31a
has a trackpad of which can not drag and drop
because mac store wont let me replace trackpad
but there is some sort of recall
is there a way of looking up recalls

or can the problem be solved

coolbloke1324

Can you tell me what apple product you have?

Also, the track-pad should allow drag and drop. When you hold the main mouse-button down and then move your finger over the track-pad, does the system just not drag or is it another issue? Please give a few more details about your problem.

If you double-tap the track-pad and then hold and move, does drag work that way?

rgb192

ASKER

macbook
build 9L31a

coolbloke1324

OK... seems like you don't really want to provide any real details about the problem... and for that reason... I'm out.

rgb192

ASKER

sorry

>>If you double-tap the track-pad and then hold and move, does drag work that way?

works with icons not windows

the windows dont move using trackpad
I need to use external usb mouse

>>When you hold the main mouse-button down and then move your finger over the track-pad, does the system just not drag or is it another issue?

drags if I am grabbing and dragging a small icon, but not a big window

ASKER CERTIFIED SOLUTION

EdTechy

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EdTechy

Also... depending on your model, this may apply.
http://support.apple.com/kb/HT3288

rgb192

ASKER

http://support.apple.com/kb/HT3288

didnt work

rgb192

ASKER

i looked into recall using hardware not build, so I found more info