trackpad cant drag and drop

build 9L31a
has a trackpad of which can not drag and drop
because mac store wont let me replace trackpad
but there is some sort of recall
is there a way of looking up recalls

or can the problem be solved
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rgb192Asked:
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EdTechyConnect With a Mentor Commented:
Couple of things to try.
1. Try changing your resolution and see if it makes a difference.
2. Try shutting down and taking the battery out. restart with only the power cord and no battery. See if that solves the issue. I have seen where a bad battery will cause trackpad issues.

I am not sure where you heard about a recall. I checked Apple's site and see no indication of a recall.
Your build number does not indicate anything about your Hardware. Build 9L31a indicates you are running system version 10.5.8 not your MacBook model.
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coolbloke1324Commented:
Can you tell me what apple product you have?

Also, the track-pad should allow drag and drop. When you hold the main mouse-button down and then move your finger over the track-pad, does the system just not drag or is it another issue? Please give a few more details about your problem.

If you double-tap the track-pad and then hold and move, does drag work that way?
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rgb192Author Commented:
macbook
build 9L31a
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coolbloke1324Commented:
OK... seems like you don't really want to provide any real details about the problem... and for that reason... I'm out.
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rgb192Author Commented:
sorry

>>If you double-tap the track-pad and then hold and move, does drag work that way?

works with icons not windows

the windows dont move using trackpad
I need to use external usb mouse




>>When you hold the main mouse-button down and then move your finger over the track-pad, does the system just not drag or is it another issue?

drags if I am grabbing and dragging a small icon, but not a big window
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EdTechyCommented:
Also... depending on your model, this may apply.
http://support.apple.com/kb/HT3288
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rgb192Author Commented:
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rgb192Author Commented:
i looked into recall using hardware not build, so I found more info
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