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Sharp AL-2030 not installing on  Windows 7 32x

Posted on 2011-02-15
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Last Modified: 2012-05-11
For some reason windows 7 32x will not install my sharp al-2030 printer/copier. I have updated driver and it say I have most up to date driver. Are they not compatible? In my printer and devices it is listed as unspecified. Any help would be appreciated. Thanks.
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Question by:sbaisden
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dragon24 earned 500 total points
ID: 34898338
Did you also install the software? Here is a link to the software download:

http://www.sharp-idncservice.com/DesktopModules/SharpUSAModule/SharpUSA_dlViewFile.aspx?IDFile=9373&file=ALJ3-2040-ButtonManager-1002a-2kXPVistaXPVistax64.zip&location=D:\index\SharpUSA\SharpUSAModuleFiles\ALJ3-2040-ButtonManager-1002a-2kXPVistaXPVistax64.zip&From=SharpUSA

Also, drivers are pre-installed with Windows 7, so you sholdn't have to update the driver file.

Let me know if the software install resolves the issue.

Dragon
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Author Comment

by:sbaisden
ID: 34898355
Wow let me re-word that. I tried installing a Sharp al-2030 printer/copier. I have windows 7 32x. The device keeps showing up as unspecified under my printer and devices. Is this printer not compatible? I do have the most up to date driver according to properties, update driver.
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Author Comment

by:sbaisden
ID: 34900889
i did have that installed before. It is now listed in the right section of the printers and devices but now everytime I attempt to print I get a message that pops up stating, "The margins of section 1 are set outside the printable area of the page. Do you want to continue?" After I select yes. It then will not pull paper from the tray. It keeps reading that it is out of paper when it is clearly not.
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Netscaler Common Configuration How To guides

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Author Comment

by:sbaisden
ID: 34900926
I am also getting errors that state that the pc cannot send data to the printer to check power and connection. Both are connected fine.
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Author Comment

by:sbaisden
ID: 34900996
I noticed that it keeps switching to the bypass paper feed when i have it set to tray 1. Thats why it keeps reading no paper. So I am either getting that error or cannot send data error.
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by:dragon24
dragon24 earned 500 total points
ID: 34901037
Have you tried completely un-installing and re-installing the program? You might want to give that a try and follow up.
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Author Comment

by:sbaisden
ID: 34908592
Thanks. I will try that and get back to you.
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by:sbaisden
ID: 34918633
It worked! Thanks.
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Expert Comment

by:dragon24
ID: 34918932
Glad I could help!
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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