Link to home
Create AccountLog in
Avatar of j_rameses
j_ramesesFlag for United States of America

asked on

Error 1722 when installing Cisco VPN client?

I have installed the client on several machines and it works.
This machine like the otheres is Windows XP SP3.
When I try to install the client software I get an error message of :

"Error 1722.  There is a problem with this Windows Installer Package.  A program run as part of the setup did not finish as expected.  Contact your support personnel or package vendor."

It freezes on "Installing Cisco Systems Virtual Adapter".

How can I finish installing this on this machine?

I tried installing it without being connected to the network via ethernet and that did not work.
I re-installed windows installer and that did not work.
I uninstalled and re-installed JAVA and that did not work.

What must I do?
Avatar of Allvirtual
Flag of United States of America image

The best advice I can give you is to forget about Cisco software. It is known bad. Download the NCP client from here: and you will never look back.
Avatar of j_rameses


We have a Cisco ASA5510 firewall.
Will I be able to us that client app with my firewall?
YES. The NCP client connects to ALL IPsec compliant VPN security gateways (NCP, Cisco, Juniper, Checkpoint, Sonicwall, ....).
One more thing. Before you install the NCP client make sure you remove ALL (including the Cisco) other VPN clients from the machine. It will eventually cause conflicts.
Is there any way to fix the problem without me having to purchase a client app for this machine?
Too little detail to go by. It's hard to troubleshoot. At least NCP has great technical support. They will help you for sure. It's worth the money.
Is it easy to configure?
What is needed to configure it?
All you need is a working client config file from your old configuration or your admin. In the case of Cisco that is a pcf file. You just run the file and the NCP Import wizard will import all the settings automatically - works like a charm.
Avatar of j_rameses
Flag of United States of America image

Link to home
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
I had to reinstall Windows.
It was corrupt.