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when one of my user send some atacments like pdf or word document the reciaving persong get the email as winmail.dat

Posted on 2011-02-15
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Last Modified: 2012-05-11
Send some attachments like pdf or word document the receiving person gets the email as winmail.dat.. What can I do to solve this problem.
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Question by:papichulodr69
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marek1712 earned 500 total points
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Check this article and the solution present at the bottom:
http://kb.mozillazine.org/Winmail.dat_attachments

Disabling TNEF in Outlook

The sender can avoid sending TNEF attachments by by turning off TNEF in Outlook. When Outlook is configured to send e-mail in "Outlook Rich Text Format", it may use TNEF. When it sends in "HTML" or "Plain Text", it uses standard, compatible formats. There are two options for disbling TNEF:

In at least Outlook 2002 (a.k.a. Outlook XP) and Outlook 2003, if it's being used at a business, the following is recommended to ensure compatibility with corporate mail systems:

    On the "Tools" menu, click "Options", then click the "Mail Format" tab, and then the "Internet Format" button.
    Set "When sending Outlook Rich Text messages to Internet ..." to either "Convert to HTML format" or "Convert to Plain Text format".


In all versions of Outlook, you can disable TNEF completely:

    On the "Tools" menu, click "Options", and then click the "Mail Format" tab.
    In the "Send in this message format" list, click "Plain Text" or "HTML", and then click "OK".
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