Emails Disappear from Blackberry
Posted on 2011-02-15
Here's the issue.
Emails come into BB. All is well.
Got home (or any location) turn on laptop, sync with outlook.
Emails appear in outlook!
Moments later the emails disappear from the BB???
There is a brief moment they are in simultaneous existence. Then, poof.
We have a BES. We are running Exchange , Outlook 2010. To the best of my knowledge this issue appeared when we migrated. User has a blackberry. User has an SD card and the times I've checked the memory I felt it was sufficient. Generally he's sitting around 43274124 bytes free. Is that sufficient? I thought it was, if anyone disagrees please speak up.
I've messed with email reconciliation settings,
Delete on; Handheld
Wireless Reconcile: On
On conflicts: Mailbox wins
These settings work fine for our other users. He is the ONLY user with this issue.
Hide Filed messages setting set to no, his folder redirection is not checked, there are no rules in outlook, there is no filter set on his BB.
Someone kindly help. Please. ;)