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Exchange server - disk failed, disk with Priv.edb & stm.edb files on there,,,,

Posted on 2011-02-15
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Last Modified: 2012-05-11
I am running Exchange 2003 standard version, and came into work today to find that the GB scsi disk failed that stores all the Exchange mailstore data.  Now exchange will not let me move the file over to a new volume, because it can not see the failed disk.  I modified the path on the mailstore file so the path now points to the new location, and received a message saying files moved successfully, however that is not the case, because it can not see the E:\ since it crashed.  Is there a quick way to create new .edb files, and get going?  Or am I forced to revove all the users from the mailstore, delete the mail store and create a new mail store and creat new users/email's?

Please help,,
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Question by:IngramEntities
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10 Comments
 
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Expert Comment

by:dbllp
ID: 34900592
first create a new mailstore with a different name where you plan on putting the new one.

then see if it lets you move the mailboxs to it... I doubt it.

I think you are out of luck here.
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Author Comment

by:IngramEntities
ID: 34900658
I found a good backup from 2.11.2011 and restored the backup to the server and still can not mount the mail store?????  Can it be because the original locations was E:\mtbdatda\ and I had to restore the backup to D:\mtbdata\ ?  What else do I need to do to correct the data file path in order to get my mail store to mount successfully?

ESM error reads:
An Internal processing error has occurred.  Try restarting ESM and reviewing application logs.   ID c1041724
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LVL 1

Expert Comment

by:dbllp
ID: 34900697
good you have a backup!

that error should then populate the event log, post up whats in the event log.
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Expert Comment

by:dbllp
ID: 34900711
look here when you have the those event log info:

http://support.microsoft.com/kb/896143
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Author Comment

by:IngramEntities
ID: 34901169
Getting stuck with Event ID 9175:
The MAPI call 'OpenMsgStore' failed with the following error:
The Microsoft Exchange Server computer is not available.  Either there are network problems or the Microsoft Exchange Server computer is down for maintenance.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0526-00000000
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LVL 1

Expert Comment

by:dbllp
ID: 34901233
run a repair on the database

eseutil /p (full path and name of database)

goto a command prompt and then go to the BIN folder in the exchange server folder then run the above command
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Accepted Solution

by:
IngramEntities earned 0 total points
ID: 34903872
I had to just make a new mailstore, and reconnect users
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LVL 1

Expert Comment

by:dbllp
ID: 34907634
running a repair didnt work?

you had a backup, so you chose to lose all your data instead of using that backup?
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Author Comment

by:IngramEntities
ID: 35191365
Problem solved by IT team, as mentioned above
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Author Closing Comment

by:IngramEntities
ID: 35225382
Had to start from scratch and restore mail from users .PTS files back to exchange.  Not the quickest way, but we did not loose any mail.  So it was well worth it.
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