Solved

Server 2008 printer drivers, don't work when you use a Windows XP machine

Posted on 2011-02-15
2
382 Views
Last Modified: 2012-06-21
hi guys

recently we installed a server 2008 64-bit machine and installed printer drivers from the relevant printer correctly. Everything works fine from Windows 7 Pc's. However, when trying to add the network printer from a Windows XP (32-bit) machine, we get an error saying that the correct drivers are not installed.

I tried installing 32-bit drivers on the Server 2008, but it wouldn't allow me saying that they're incorrect. So, the question is how do you get the windows xp PC's to connect to the printers installed on the Server 2008 without these errors?

Many thanks
Yashy
0
Comment
Question by:Yashy
2 Comments
 
LVL 6

Accepted Solution

by:
CrowaX earned 500 total points
ID: 34899865
How are you trying to install the drivers? Make sure you are installing them through the print server and not just trying to install them like you would any standard driver. Here are the steps taken from
http://technet.microsoft.com/en-us/library/cc732946.aspx#BKMK_Add32bitDrivers

1.
Open Print Management.

2.
In the left pane, click Print Servers, click the applicable print server, and then click Printers.

3.
In the center pane, right-click the printer to which you want to add additional printer drivers, and then click Manage Sharing.

4.
Click Additional Drivers. The Additional Drivers dialog box appears.

5.
Select the check box of the processor architecture for which you want to add drivers.

For example, if the print server is running an x64-based edition of Windows, select the x86 check box to install 32-bit version printer drivers for client computers running 32-bit versions of Windows.

6.
If the print server does not already have the appropriate printer drivers in its driver store, Windows prompts you for the location of the driver files. Download and extract the appropriate driver files, and then in the dialog box that appears, specify the path to the .inf file of the driver.

0
 
LVL 1

Author Closing Comment

by:Yashy
ID: 34924996
cheers man.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For both online and offline retail, the cross-channel business is the most recent pattern in the B2C trade space.
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
This Micro Tutorial will teach you the basics of configuring your computer to improve its speed. It will also teach you how to disable programs that are running in the background simultaneously. This will be demonstrated using Windows 7 operating…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question