Solved

Server 2008 printer drivers, don't work when you use a Windows XP machine

Posted on 2011-02-15
2
374 Views
Last Modified: 2012-06-21
hi guys

recently we installed a server 2008 64-bit machine and installed printer drivers from the relevant printer correctly. Everything works fine from Windows 7 Pc's. However, when trying to add the network printer from a Windows XP (32-bit) machine, we get an error saying that the correct drivers are not installed.

I tried installing 32-bit drivers on the Server 2008, but it wouldn't allow me saying that they're incorrect. So, the question is how do you get the windows xp PC's to connect to the printers installed on the Server 2008 without these errors?

Many thanks
Yashy
0
Comment
Question by:Yashy
2 Comments
 
LVL 6

Accepted Solution

by:
CrowaX earned 500 total points
ID: 34899865
How are you trying to install the drivers? Make sure you are installing them through the print server and not just trying to install them like you would any standard driver. Here are the steps taken from
http://technet.microsoft.com/en-us/library/cc732946.aspx#BKMK_Add32bitDrivers

1.
Open Print Management.

2.
In the left pane, click Print Servers, click the applicable print server, and then click Printers.

3.
In the center pane, right-click the printer to which you want to add additional printer drivers, and then click Manage Sharing.

4.
Click Additional Drivers. The Additional Drivers dialog box appears.

5.
Select the check box of the processor architecture for which you want to add drivers.

For example, if the print server is running an x64-based edition of Windows, select the x86 check box to install 32-bit version printer drivers for client computers running 32-bit versions of Windows.

6.
If the print server does not already have the appropriate printer drivers in its driver store, Windows prompts you for the location of the driver files. Download and extract the appropriate driver files, and then in the dialog box that appears, specify the path to the .inf file of the driver.

0
 
LVL 1

Author Closing Comment

by:Yashy
ID: 34924996
cheers man.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now