Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

W7 Black screen at login

Posted on 2011-02-15
6
Medium Priority
?
425 Views
Last Modified: 2012-05-11
I have a lab running w7.  a few weeks ago a few students had trouble when logging on.  right after the login screen goes away the screen goes black with a cursor.  I tried rebooting and eventually found if I waited 10-15 minutes the students screen would come up and they could work.  At first it was different computers and different students, not always the same student or computer but once a student had the problem on that computer they always have that problem on that computer.  I tried deleting the user folders to no avail.  Now the whole lab is taking 10-15 minutes for logging on and we do not have that kind of time.  Adults who log on and my admin logon do not have the same problem.  I have looked everywhere online and can not find a fix that works.  i tried one that i found but the download was no longer at that location.  i have teachers unable to use the lab because classes are only 45 minutes.  
0
Comment
Question by:jhwadmin
  • 4
  • 2
6 Comments
 
LVL 14

Expert Comment

by:JAN PAKULA
ID: 34900053
do you have any group policies on system?
0
 

Author Comment

by:jhwadmin
ID: 34900782
Yes
0
 
LVL 14

Accepted Solution

by:
JAN PAKULA earned 2000 total points
ID: 34904508
switch them off do cmd on win 7 system gpupdate /force  restart and have look if windows starts normally
you might have some gp setting which are not fully supported by win7 - rg administrative templates you or one of your colleagues made
create ne gp - adding slowly all setting of old gp to find what has been causing this
0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
LVL 14

Expert Comment

by:JAN PAKULA
ID: 34909889
0
 

Author Comment

by:jhwadmin
ID: 34952708
I have been working with my network administrator to resolve and communication is slow.  I have tried the /force and it has not worked. I will have to get back with her about the group policies.  I don't have access. will also try the microsoft address.
0
 
LVL 14

Expert Comment

by:JAN PAKULA
ID: 35189164
Could you kindly tell us which group policy setting was it ?

JAN MA CCNA
0

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
OfficeMate Freezes on login or does not load after login credentials are input.
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses

877 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question