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How to install 32bit printer drivers on Windows 2008 Server 64 bit

Posted on 2011-02-15
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Last Modified: 2012-08-14
I have a Windows 2008 64 server that I am adding printers to for logon.bat reasons.

The issue I am having is both of my Xerox Phaser 7400's will not install the 32 Bit version of the drive, but the other printers do with no issue.

I know you need to install the 64 bit version then go into sharing and click additional drivers. When I do this, it asks for 32 Bit Driver, then NTPRINT.INF from a Windows x86

Used Windows 2003 32bit, Windows xp 32bit, Windows 7 32bit, but no luck. It keeps rejecting te x86 NTPRINT

 I have NOT tried Windows 2008 32bit though.

What is the correct method of getting this Phaser 7400 to go?

HP 4250 - Installed 64 + 32
Dell 3355 - Installed 64 + 32

 Error
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Question by:indsupport
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7 Comments
 
LVL 1

Expert Comment

by:dbllp
ID: 34900133
Well its Windows 2008, so why haven't you tried the Windows 2008 32 bit driver?  That should be the very first one to try.
0
 
LVL 10

Expert Comment

by:CincyItSolutions
ID: 34900178
Have a look at the accepted answer in this thread. I have had to do this beofre and it has worked.

http://www.experts-exchange.com/Hardware/Peripherals/Printers_Scanners/HP/Q_23167078.html
0
 

Author Comment

by:indsupport
ID: 34900420
Fantastic

But who uses vista? I have maybe 1-2 Windows XP and the rest Windows 7
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LVL 10

Expert Comment

by:CincyItSolutions
ID: 34900716
It also works with Windows 7. I have only tried on a windows 7 client, not an xp client
0
 

Author Comment

by:indsupport
ID: 34920677
So windows 2008 dvd does not have i386 folder

Also, I tried that method with Windows 7 32. It install on the local machine, but nothing else. Does not do anything for the server itself.
0
 
LVL 9

Expert Comment

by:jrtec
ID: 34989804
Hi,
some manufactureres dont supply all the required files in the drivers for that.
attached you will find a way to do that. at least it works for some brands.
For Lexmark that file is obtained from the universal driver of the same type (ex: PCL).
Lexmarl: http://support.lexmark.com/index?page=content&segment=SUPPORT&locale=en&userlocale=EN&id=SO5007&productCode=OPTRA_SC_1275&actp=TOP_DOCS

If the atached instructions dont work, maybe you shoul ask xerox.
adding-PS-driver-of-different-OS.doc
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Accepted Solution

by:
jrtec earned 2000 total points
ID: 34989822
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