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SBS 2008: trying to set up faxing to a Canon iR3570 MFD w/ fax board installed - Fax driver is installed; it creates a shared fax printer. But I cannot fax from the server or a client.

Posted on 2011-02-15
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Last Modified: 2012-05-11
I can fax from the machine itself, but Canon states you can do so from the desktop/server. I have installed the fax service on the server, but it cannot be configured b/c it doesn't have any devices installed, and only looks for a modem to set up. Just mapping to the shared fax printer doesn't work. The Canon website only has the fax driver as a printer; it doesn't provide any other drivers or  Canon has no support for this, I'm getting near the end of my rope.
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Question by:ITRSupport
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6 Comments
 
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Expert Comment

by:zipp83
ID: 34901040
hy
i use sbs2008 as i know you cant shere the fax printers to other
clients you will need to use a fax modem connected to the server sometimg like
us robotices or dynamodes fax modem.
then you shere that fax and connect other clints.

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LVL 3

Expert Comment

by:zipp83
ID: 34901047
hy
i use sbs2008 as i know you cant shere the fax printers to other
clients you will need to use a fax modem connected to the server sometimg like
us robotices or dynamodes fax modem.
then you shere that fax and connect other clints.

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connectex earned 500 total points
ID: 34903067
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Assisted Solution

by:connectex
connectex earned 500 total points
ID: 34903074
Expanding on my last post. You should be able to install the fax driver on the workstations or install it on the server and share it out. Either way you should be able to fax from the computers. You don't need any of Microsoft SBS Fax software.
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Expert Comment

by:CincyItSolutions
ID: 34905221
I agree with connectex, you do not need to use the SBS as the actual Fax Server. You can if you wish, but the Canon is capable of doing it all. You can download the PCFAX driver to the server and share it out. It sounds like you have already completed this part. What is the issue your having? You utilize the PCFAX just like you do a printer. When you want to fax something you go to file > print and select the FAX driver. Once you do this, it should prompt some on screen menus allowing you to input a fax number along with a cover sheet, etc. etc.
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Author Closing Comment

by:ITRSupport
ID: 35069845
I installed the fax driver on the server, then shared it. Then I mapped the clients to the shared fax printer. It was an easy solution after all.
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