Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

sbs2008 mail from certain external domains delayed

Posted on 2011-02-15
10
Medium Priority
?
748 Views
Last Modified: 2012-05-11
Pulling my hair out on this one - messages with attachments are getting delayed.  Only certain domains - othewrs work fine

Back pressure definately not an issue, I never see the message appear in Tracking
0
Comment
Question by:ImagesByMurray
  • 5
  • 5
10 Comments
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 34901606
The only real way to see where the delay occurs is to look at the email headers once the email arrives and examine them to see where the delay occurred.

Do you receive mail directly to your server or via a 3rd party who cleans and passes the mail on to you?
0
 

Author Comment

by:ImagesByMurray
ID: 34901672
directly - we have an mx pointing to the external address of our router - all std sbs ports forwarded in.  I've run MXtoolbox and TestExchangeConnectivity tools - all appear fine.
0
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 2000 total points
ID: 34901697
Okay - do you have any headers of delayed emails to see where the problem might lie?

Is it all domains sending mail with attachments or random ones?

What speed is your Internet connection Up and Down?

What Anti-Spam tools are you using (built-in SBS anti-spam or 3rd party or both!)?
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 

Author Comment

by:ImagesByMurray
ID: 34901780
seems to be random domain names, comcast is one.  checking on the headers.....

dsl  1.5mb-down, 768kb-up

as part of troubleshooting, i've uninstalled forefront, i've set SCL from 7 to 6 in Org Config | Hub Transport | Content Filtering
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 34901795
Okay - any email headers available?
0
 

Author Comment

by:ImagesByMurray
ID: 34903714
I think I found the issue; i turned on smtp logging on the recv connector (EMC | Server Cfg | Hub Transport).  I discovered a bunch of 421 4.3.2 Service not available messages -from there i looked more closely at the SBS connector, it's address range was incorrectly set to 192.168.0.0-192.168.0.0 (the router is at 192.168.0.1).  The Default connector *was* properly set.  I went ahead and changed it, now mail appears to be flowing from all domains.

I'm still a bit mystified why this problem suddenly occured, although i don't specifically remeber changing any settings on the receive connectors (I tend to run the wizards on SBS - this from hard experience), I'll chalk it to that

thanks alan for your lightening quick responses!  you got me pointed in the right direction.....
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 34909022
Glad you are sorted and yes - it's a bit of a mystery.  Glad that I helped steer you in the right direction.  Sounds like someone has been playing!

Don't forget to close the question down.

Alan
0
 

Author Comment

by:ImagesByMurray
ID: 34913542
Problem Solved!  As it turns out it was a Qwest branded Actiontech M100 DSL modem that was causing the issue.  Going through the SMTP logs on the server revealed:

MAIL FROM:<rapl****@comcast.net> SIZE=123982,
receiving message
250 2.1.0 Sender OK,
RCPT TO:<of****@cookshillcc.org>,
250 2.1.5 Recipient OK,
DATA,
354 Start mail input; end with <CRLF>.<CRLF>,
451 4.7.0 Timeout waiting for client input,

Again, only certain domains affected.  I've used a number of the DSL modems, but in all other cases, have DMZ'd all traffic to a Cisco Pix or Sonicwall.  In this case I implemented Port Forwarding - it looks like traffic on 25 was just getting dropped.......

I substituted a different make of DSL modem - things seem to be working perfectly
 
0
 

Author Closing Comment

by:ImagesByMurray
ID: 34913557
ultimately caused by qwest actiontech DSL modem dropping forwarded traffic on port 25
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 34914615
Oh what fun - hardware messing about.  Glad you sorted the problem and thanks for the points.

Alan
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you an Exchange administrator employed with an organization? And, have you encountered a corrupt Exchange database due to which you are not able to open its EDB file. This article will explain all the steps to repair corrupt Exchange database.
Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
This video discusses moving either the default database or any database to a new volume.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question