BackupExec restore job get submitted on QUEUED

Hi,
I am running  backupexec  10 with a Tape Library.  I need to restore a folder, but when i submit the job, its automatically.
i have restarted all services, paused and unpaused the library many times and none of this fixed my problem.

The backups are working, but the restore (highest prioruty) is  submitted on queued.
please help.
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maxalarieAsked:
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maxalarieConnect With a Mentor Author Commented:
Resolved. the  tape was the problem.
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Rodney BarnhardtConnect With a Mentor Server AdministratorCommented:
Have you verified the data is on the tapes that are in the system? If you go the the alerts, is there a request for media or any type of message?
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maxalarieAuthor Commented:
The tape was the problem.
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