Link to home
Start Free TrialLog in
Avatar of btny
btnyFlag for United States of America

asked on

Track a Message in Exchange 2007 (in a way thats not Exchange Message Tracker)

Hi All,

I have a user who insists an email was sent to them however the email is not in their mailbox or the senders.  I have looked in Exchange Message Tracker and do not see the message there.

Is there another way I can show the user this message is (or is not there)?

I have checked deleted items, etc, all that and its not there.

Thanks!
ASKER CERTIFIED SOLUTION
Avatar of Alan Hardisty
Alan Hardisty
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
So they claim they actually received this phantom email?? Ask what was the subject so you can do a search.. Create a rule that forwards such to you. I hate to blame a user but...
Avatar of btny

ASKER

Thanks.  That was my inclination but just wanted verification