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iPhone eHarmony app infinite loop - help

Posted on 2011-02-15
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Last Modified: 2012-06-27
My iPhone has the eHarmony app
When I tap it open, it is in an infinite loop, trying to load something.
There is no way to get it to change.
How do I get a task manager type thing to close it, so I can restart it?
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Question by:beavoid
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SpeedyApocalypse earned 2000 total points
ID: 34916727
If you wish to restart the application, you have 2 options.  

If you have multitasking enabled on your iDevice, simply close the application using the home button.  From there, double-tap the home button.  This will bring up a list of multi-tasked applications.  Locate the eHarmony application on this list of applications by swiping the applications to the left or right.  Once you have located the application, tap and hold on the application - this will cause the applications to jiggle and you will notice a red "minus" button next to each app.  Tap on this "minus" button to close the application for good.  To return to normal, tap the home button located at the bottom of your device.  You can also visit: http://techie-buzz.com/mobile-news/how-to-multitask-in-ios4-on-iphone-ipod-touch.html This action closes the application for good and you will be able to re-open it from scratch.

If you do not have multitasking enabled, you can simply close the application using the home button and it will be forced to restart from scratch when it loads again.

If you wish to be sure that the application is closed, you have the option to reboot your device, hence closing all open applications.

If you have done the above and the problem still persists, I would contact eHarmony support as it is clearly an application issue.
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