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SERV-U   configuration with Linksys router e2000

Posted on 2011-02-15
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Last Modified: 2012-05-11
I have been over and over the instructons provided by rhinosoft and am unable to get serv-u to work through our router,  I havew put the serv-u machine in the DMZ and it works great, locally it works great. However as soon as it is behind the firewall i cant connect. I have tried a dlink and couldnt ,  thinking a newer router might be the trick i put the linksys in place.

I have opened ports for ftp(2011) and pasv(5000-5004), I get authed promted by either by IP or fqdn, but  doesnt seem to pass.  Feeling like im missing something obvious
seaweed
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Question by:seaweed27
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8 Comments
 
LVL 16

Expert Comment

by:AlexPace
ID: 34908609
You'll need the help of an FTP client capable of producing a protocol-level log.  If you have that go ahead and post the log.  If not, do this:

1. Download and install the eval version of Robo-FTP client.

2. Open the program and type this:  TRACELOG "help_me.log" /debug

3. Now type the following (substituting your information)
FTPLOGON "ftp.mydomain.com" /user="myusername" /pw="mypassword"

It should still fail to connect but it will create a protocol-level log that shows the problem.  Look in the Robo-FTP install folder for "help_me.log" and paste the contents here... actually for your own security make sure your password is not in the log before you post it.
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Author Comment

by:seaweed27
ID: 34910884
thank alex, i can follow those instructions. Ill get back to you later this evening.
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Author Comment

by:seaweed27
ID: 34912179
The first attempt fqdn of server- get promted with IE/FF, but never fully connect times out
The second is my home-  I can pass auth and access files everyway i have tried
The third is by ip address of the server - get promted with IE/FF, but never fully connect times out

Hope this helps cause i still feel lost. I though maybe dns but both names resolve to the correct ip address??


Wed Feb 16 18:11:40  => *Logging on to <ftp2.server.com:2011> as FTP.
Wed Feb 16 18:11:40  => Connection object created
Wed Feb 16 18:11:40  => Connection object destroyed
Wed Feb 16 18:11:40  => Connection thread(0x268) reset correctly
Wed Feb 16 18:11:40  => wodFtpDLX.dll version 3.0.9.618, wodCertifcate.dll version (null)
Wed Feb 16 18:11:40  => Logging on...
Wed Feb 16 18:11:40  => Connecting to "ftp2.server.com:2011"...
Wed Feb 16 18:11:40  => Status: Connecting to server
Wed Feb 16 18:11:40  => Status: Disconnected from server
Wed Feb 16 18:11:40  => Error: Host not found. (11001)
Wed Feb 16 18:11:40  => wodFtpDLX.dll version 3.0.9.618, wodCertifcate.dll version (null)
Wed Feb 16 18:11:40  => Logging on...
Wed Feb 16 18:11:40  => Connecting to "ftp2.fserver:2011"...
Wed Feb 16 18:11:40  => Status: Connecting to server
Wed Feb 16 18:11:40  => Status: Disconnected from server
Wed Feb 16 18:11:40  => Error: Host not found. (11001)
Wed Feb 16 18:11:40  => Error: connection to "ftp2.server:2011" failed
Wed Feb 16 18:14:25  => Error: Could not read settings for site myhome.no-ip.info:220 from registry: ServerName: QueryString size failed: The handle is invalid.
Wed Feb 16 18:14:25  => *Logging on to <myhome.no-ip.info:220> as FTP.
Wed Feb 16 18:14:25  => Connection object created
Wed Feb 16 18:14:25  => Connection object destroyed
Wed Feb 16 18:14:25  => Connection thread(0x328) reset correctly
Wed Feb 16 18:14:25  => wodFtpDLX.dll version 3.0.9.618, wodCertifcate.dll version (null)
Wed Feb 16 18:14:25  => Logging on...
Wed Feb 16 18:14:25  => Connecting to "myhome.no-ip.info:220"...
Wed Feb 16 18:14:25  => Status: Connecting to server
Wed Feb 16 18:14:25  => Status: Disconnected from server
Wed Feb 16 18:14:25  => Error: Host not found. (11001)
Wed Feb 16 18:14:25  => wodFtpDLX.dll version 3.0.9.618, wodCertifcate.dll version (null)
Wed Feb 16 18:14:25  => Logging on...
Wed Feb 16 18:14:25  => Connecting to "myhome.no-ip.info:220"...
Wed Feb 16 18:14:25  => Status: Connecting to server
Wed Feb 16 18:14:25  => Status: Disconnected from server
Wed Feb 16 18:14:25  => Error: Host not found. (11001)
Wed Feb 16 18:14:25  => Error: connection to "myhome.no-ip.info:220" failed
Wed Feb 16 18:23:51  => Error: Could not read settings for site x.x.x.x:2011 from registry: ServerName: QueryString size failed: The handle is invalid.
Wed Feb 16 18:23:51  => *Logging on to <x.x.x.x:2011> as FTP.
Wed Feb 16 18:23:51  => Connection object created
Wed Feb 16 18:23:51  => Connection object destroyed
Wed Feb 16 18:23:51  => Connection thread(0x368) reset correctly
Wed Feb 16 18:23:51  => wodFtpDLX.dll version 3.0.9.618, wodCertifcate.dll version (null)
Wed Feb 16 18:23:51  => Logging on...
Wed Feb 16 18:23:51  => Connecting to "x.x.x.x:2011"...
Wed Feb 16 18:23:51  => Status: Connecting to server
Wed Feb 16 18:23:51  => Status: Disconnected from server
Wed Feb 16 18:23:51  => Error: Host not found. (11001)
Wed Feb 16 18:23:51  => wodFtpDLX.dll version 3.0.9.618, wodCertifcate.dll version (null)
Wed Feb 16 18:23:51  => Logging on...
Wed Feb 16 18:23:51  => Connecting to "x.x.x.x:2011"...
Wed Feb 16 18:23:51  => Status: Connecting to server
Wed Feb 16 18:23:51  => Status: Disconnected from server
Wed Feb 16 18:23:51  => Error: Host not found. (11001)
Wed Feb 16 18:23:51  => Error: connection to "x.x.x.x:2011" failed
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LVL 16

Accepted Solution

by:
AlexPace earned 500 total points
ID: 34912384
I'm sorry I forgot to mention that you need to use the /port option to specify a non-standard port in Robo-FTP rather than doing the little thing with the colon at the end of the address like you do with the command line client.

So please try this:  (modify as necessary)
FTPLOGON "ftp.mydomain.com" /user="myusername" /pw="mypassword" /port=2011


.... and post the new log.
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Author Comment

by:seaweed27
ID: 34912441
Ok I made some change to pasv ports and ftp port. Now i can access from IE7 and FF but not from
IE 8?

Any ideas
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Author Comment

by:seaweed27
ID: 34912647
I was wrong, an old filezilla server was runing, I uninstalled and lost ability to connect alltogether again

Robo-FTP(4536) v3.7.8.1 TRACE LOG FILE        [ SN: *EVAL* ]

Wed Feb 16 20:07:37  => OS: WIN.NETSRV
Wed Feb 16 20:07:37  => UserName: User
Wed Feb 16 20:08:29  => ****> CMD:        FTPLOGON "ftp2.server.com" /user="username" /pw="********" /port=2011
Wed Feb 16 20:08:29  => Error: Could not read settings for site ftp2.server.com from registry: ServerName: QueryString size failed: The handle is invalid.
Wed Feb 16 20:08:29  => *Logging on to <ftp2.server.com> as FTP.
Wed Feb 16 20:08:29  => --> starting LogonProc
Wed Feb 16 20:08:29  => --> CommonLogonProc:
Wed Feb 16 20:08:29  => --> starting CommonwodDLXThread
Wed Feb 16 20:08:29  => Connection object created
Wed Feb 16 20:08:29  => Connection object destroyed
Wed Feb 16 20:08:29  => Connection thread(0x214) reset correctly
Wed Feb 16 20:08:29  => wodFtpDLX.dll version 3.0.9.618, wodCertifcate.dll version (null)
Wed Feb 16 20:08:29  => Logging on...
Wed Feb 16 20:08:29  => Connecting to "ftp2.server.com"...
Wed Feb 16 20:08:29  => Status: Connecting to server
Wed Feb 16 20:08:30  => Status: Disconnected from server
Wed Feb 16 20:08:30  => Error: The requested connection has been refused by the remote host. (10061)
Wed Feb 16 20:08:30  => wodFtpDLX.dll version 3.0.9.618, wodCertifcate.dll version (null)
Wed Feb 16 20:08:30  => Logging on...
Wed Feb 16 20:08:30  => Connecting to "ftp2.server.com"...
Wed Feb 16 20:08:30  => Status: Connecting to server
Wed Feb 16 20:08:31  => Status: Disconnected from server
Wed Feb 16 20:08:31  => Error: The requested connection has been refused by the remote host. (10061)
Wed Feb 16 20:08:31  => Error: connection to "ftp2.server.com" failed
Wed Feb 16 20:08:31  => --> CommonFTPShutdown: 1
0
 

Author Comment

by:seaweed27
ID: 34913175
well Its working everywhere but my IE browser, but thats a battle for another day.
you advice regarding robo ftp was allowed me to see that the wrong server/serice was answering.
Thank you for helping.

Seaweeed
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LVL 16

Expert Comment

by:AlexPace
ID: 34913346
That error message "requested connection has been refused by the remote host" means the remote server won't talk on that port.  So you don't even get get a chance to try the username and password. Are you sure about 2011?
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