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qec-dpenney

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iDRAC6 Communication Failure

Hi,

I am trying to setup a Dell PowerEdge R710 server right out of the box.  As soon as I boot up, the fan is very loud and I am getting a iDRAC communications failure.  I can continue by pressing F1 (continue boot) or F2 (system setup) but I would like to know if this is a hardware issue or if this is something I can fix myself.  I can't have the fans going full blast constantly and i get a warning stating that the server can shut down unexpectedly.

I've searched the web and the common response is too unplug the server for a certain period of time and then plug back in, then wait a certain period of time and power up the server.  This unfortunately did not work for me.

Any help would be appreciated.
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charlestasse
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Update the IDrac firmware to version

iDRAC6 remote access controller firmware 1.54 A00, released 10/5/2010, recommended, *May take 8-15 minutes to complete, 51.6mb: http://ftp.us.dell.com/esm/IDRAC6_FRMW_WIN_R279926.EXE
You want to unplug all network cables, including the Drac when doing this,

The DRAC needs to be on its own network for proper opperations
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qec-dpenney

ASKER

Thanks for your help, just one extra question, how do i upgrade the firmware with no operating system?  I was trying to install VMWare ESXi 4.1, but the install would always lock up.  So I am working without an OS.
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charlestasse
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Thanks, I will give that a try.
That worked.  Thanks for your help.