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Sharepoint 2010 search fails with error "The web application xxxx could not be found"

Hi, I have a sharepoint 2010 farm that has one web app where all searches fail with an error reported in the serach results area of:-

The Web application at http://xxx:54321/ could not be found. Verify that you have typed the URL correctly. If the URL should be serving existing content, the system administrator may need to add a new request URL mapping to the intended application.

This is the only site on the farm that reports this error. Any clues of where to look?
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Neil Russell
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Neil Russell
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2 Solutions
 
rseabirdCommented:
Is the web application running? You should verify this in the IIS manager on the server,
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Neil RussellTechnical Development LeadAuthor Commented:
Yes, the search button is on the pages of that web app.

Using ULSViewer i get the following recorded when i hit search.

Exception when fetching results: Microsoft.Office.Server.Search.WebControls.SrhdcNoInternalUrlException: The Web application
 at http://xxxx:54321/ could not be found. Verify that you have typed the URL correctly. If the URL should be serving existing content, the system administrator may need to add a new request URL mapping to the intended application. ---> System.IO.FileNotFoundException: The Web application
 at http://xxxx:54321/ could not be found. Verify that you have typed the URL correctly. If the URL should be serving existing content, the system administrator may need to add a new request URL mapping to the intended application.    
 at Microsoft.SharePoint.SPSite..ctor(SPFarm farm, Uri requestUri, Boolean contextSite, SPUserToken userToken)    
 at Microsoft.SharePoint.SPSite..ctor(String requestUrl)    
 at Microsoft.Office.Server.Search.Query.Query.set_SiteContext(Uri value)     -
 -- End of inner exception stack trace ---    
 at Microsoft.Office.Server.Search.Query.Query.set_SiteContext(Uri value)    
 at Microsoft.Office.Server.Search.Query.SharePointSearchRuntime.GetQueryResult(String query)    
 at Microsoft.Office.Server.Search.Query.SharePointSearchRuntime.SendRequest(String query)
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rseabirdCommented:
What I actually mean is that you look on the server itself onto the IIS7 manager and check if the web application is running. Search buttons on webpages doesn't say anything whether the search engine is running or not.
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Neil RussellTechnical Development LeadAuthor Commented:
At exactly the same time I can seach on all other sites and I can browse without issue all content of the xxxx:54321 web app.

In IISM All application pools show a state of running except "Sharepoint web services root" This has always shown a state of stopped.
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GeorgeGerguesCommented:
Hello ,

[1] When you open your browser with http://xxxx:54321

does your browser redirect you somewhere else ?

[2] Can you the same test with firefox from a workstation.

[3] can you do the same test on the server running the search / index service .

results will give us more details on the problem

Best of luck.

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Ted BouskillSenior Software DeveloperCommented:
Was it working then stopped working?  If yes, what happened in between?  Were any system updates applied?
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Neil RussellTechnical Development LeadAuthor Commented:
1) the browser does not redirect anywhere else no.
2) firefox gives same results
3) ODD! If i open a browser on the sharepoint server and try and log in to this site, as me with my credentials, I can not. I get prompted 3 times for my credentials and then told the page can not be found.

this site was set up and created by a small team and to the best of my knowledge, i was not involved in the setup except the base creation, it has never worked.

I have emailed the staff for as much detail as I can get about the site setup.
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GeorgeGerguesCommented:
Very good

Go to the Central admin site - > Application management
-Application list

does this application (with the port number ) show in the list of applications ?

if that is the case , then it is a sharePoint application.

I am guessing that your crawler is set to index a Web application that is not a sharepoint application and having problems indexing them


Best of luck
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Neil RussellTechnical Development LeadAuthor Commented:
Under web applications lists it shows just the same as all the other sites/apps I have running
tsft-sharepoint  http://servername:54321/  54321

The ewb application was created from within sharepoint, how does one have a web application that is not a sharepoint application?
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GeorgeGerguesCommented:
can you do the following

- Under Central Admin
- > application management  , select your application and get list of Site Collections .

when you get a list of each site collection , can you browse to each and see if your SharePoint admin account has access to it ?


thanks
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Ted BouskillSenior Software DeveloperCommented:
This sounds like far more than a search issue.  It's likely a lot of little issues that additively make the site unusable.

If for example, they setup the sites with Kerberos and SPN's haven't been created properly, nothing will work.
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Neil RussellTechnical Development LeadAuthor Commented:
The site is fully browsable and i can open content on all pages. The search dont work on any of the pages.

3 week to go till my Configuring and Managing Microsoft SharePoint 2010 course :P
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GeorgeGerguesCommented:
so You are saying the problem is more of a search problem not a site access issue ?


If that is the case, make sure you can add a new Content Source and list all local SharePoint sites
don't use the http://<server>:Port format , but use the SPS3://<server> format


Best of luck.



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Neil RussellTechnical Development LeadAuthor Commented:
OK pardon my ignorance....

What is the  SPS3://<server> format ?

if my site is a web app accessed as http://server.domain.com:54321/  then rule do I place in the search setup?
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GeorgeGerguesCommented:
you must include sps3://server  in  your crawl source.

that is the best way to index

for external or extended sites you can create extra links.
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Neil RussellTechnical Development LeadAuthor Commented:
New developement....

Through a whole series of edits, changes and recrawls I now have searches working but ONLY IF I access the site as http://server:54321/

IF I access it as http://server.domain.com:54321/  i go back to getting the error below. Everything else on the site works fine except the search.

The Web application at http://server.domain.com:54321/ could not be found. Verify that you have typed the URL correctly. If the URL should be serving existing content, the system administrator may need to add a new request URL mapping to the intended application
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GeorgeGerguesCommented:
Do you have  http://server.domain.com:54321/  in your alternative access mapping

That should be in Central Admin , - > applications Settings.
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Neil RussellTechnical Development LeadAuthor Commented:
Nope

So do I just add this in as an Internal url?

I wasnt aware that using the FQDN rather than just the server name needed an alternative access mapping.
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GeorgeGerguesCommented:
You can add that as an Internal URL or External URL  as long as you keep the http://server as your default.



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Neil RussellTechnical Development LeadAuthor Commented:
Perfect. with those variuos issues sorted, all searches working fine. Your a star!!

Roll on next month when i get on my course!! ;)
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