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unable to uninstall Backup Exec remote agent

Posted on 2011-02-16
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Last Modified: 2012-05-11
I'm having issues installing Backup Exec remote agent from a Windows Server 2003 box through the usual add/remove programs console.
I get error:

"Error applying transforms. Verify that the specified transform paths are valid"

I've had a scout around and there are various technotes that explain how to remove manually but most are rather confusing. Has anyone a simple process to remove?
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Question by:smiffy07
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Iamthecreator OM earned 1000 total points
ID: 34905148


"Error applying transforms. Verify that the specified transforms paths are valid."

 http://www.symantec.com/docs/TECH37531

If that does not work

How to perform an automated or manual uninstall of the Backup Exec Remote Agent for Windows Systems (RAWS) and BE VSS Provider - in 2010 and 2010 R2 ONLY
http://www.symantec.com/docs/TECH130940 

for other versions
How to manually uninstall the Backup Exec Remote Agent for Windows Servers (RAWS)

http://www.symantec.com/docs/TECH8798 
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Author Comment

by:smiffy07
ID: 34905385
Thanks for the info.

Looking at the first link the reg key does actually point to the install location which is strange (but it's not the X:\Winnt\Install\BE which is pointed out in the technote.
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Author Comment

by:smiffy07
ID: 34906020
Will be applying this fix later when I can reboot server:

http://www.symantec.com/business/support//index?page=content&id=TECH142344

Will report back if worked, close question and add to knowledge base.
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Veeam is happy to provide a FREE NFR server license to certified engineers, trainers, and bloggers.  It allows for the non‑production use of Veeam Agent for Microsoft Windows. This license is valid for five workstations and two servers.

 

Assisted Solution

by:smiffy07
smiffy07 earned 0 total points
ID: 34914330
Ok so the above didn't although I'm going to try deleting:

HKEY_CLASSES_ROOT\installer\Products\10A55C2358659574A8CDA75C2E1CFCCA4.

and reboot later after hours
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Assisted Solution

by:smiffy07
smiffy07 earned 0 total points
ID: 34954463
Ran the backup exec remote agent installer once again, rebooted and uninstalled first time via the usual add/remove programs console. Full backup exec is installing fine.
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Author Closing Comment

by:smiffy07
ID: 34990831
See comments in last post
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Featured Post

Fill in the form and get your FREE NFR key NOW!

Veeam is happy to provide a FREE NFR server license to certified engineers, trainers, and bloggers.  It allows for the non‑production use of Veeam Agent for Microsoft Windows. This license is valid for five workstations and two servers.

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