• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1410
  • Last Modified:

unable to uninstall Backup Exec remote agent

I'm having issues installing Backup Exec remote agent from a Windows Server 2003 box through the usual add/remove programs console.
I get error:

"Error applying transforms. Verify that the specified transform paths are valid"

I've had a scout around and there are various technotes that explain how to remove manually but most are rather confusing. Has anyone a simple process to remove?
0
smiffy07
Asked:
smiffy07
  • 5
3 Solutions
 
Iamthecreator OMAdministrateur Systeme et ReseauxCommented:


"Error applying transforms. Verify that the specified transforms paths are valid."

 http://www.symantec.com/docs/TECH37531

If that does not work

How to perform an automated or manual uninstall of the Backup Exec Remote Agent for Windows Systems (RAWS) and BE VSS Provider - in 2010 and 2010 R2 ONLY
http://www.symantec.com/docs/TECH130940 

for other versions
How to manually uninstall the Backup Exec Remote Agent for Windows Servers (RAWS)

http://www.symantec.com/docs/TECH8798 
0
 
smiffy07Author Commented:
Thanks for the info.

Looking at the first link the reg key does actually point to the install location which is strange (but it's not the X:\Winnt\Install\BE which is pointed out in the technote.
0
 
smiffy07Author Commented:
Will be applying this fix later when I can reboot server:

http://www.symantec.com/business/support//index?page=content&id=TECH142344

Will report back if worked, close question and add to knowledge base.
0
Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

 
smiffy07Author Commented:
Ok so the above didn't although I'm going to try deleting:

HKEY_CLASSES_ROOT\installer\Products\10A55C2358659574A8CDA75C2E1CFCCA4.

and reboot later after hours
0
 
smiffy07Author Commented:
Ran the backup exec remote agent installer once again, rebooted and uninstalled first time via the usual add/remove programs console. Full backup exec is installing fine.
0
 
smiffy07Author Commented:
See comments in last post
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 5
Tackle projects and never again get stuck behind a technical roadblock.
Join Now