Solved

Office 2008 saving XLSX to XLS crash

Posted on 2011-02-16
7
717 Views
Last Modified: 2012-05-11
I have a Mac (OSX 10.5) user with Office 2008. When he tries to save a .xlsx document to .xls (XL 2003) format Excel crashes (see error below). Can anyone help? : -

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2011-02-16 09:52:11 +0000
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel Application Signature: XCEL Application Version: 12.2.8.101117 Crashed Module Name: Microsoft Excel Crashed Module Version: 12.2.8.101117 Crashed Module Offset: 0x008f641c Blame Module Name: Microsoft Excel Blame Module Version: 12.2.8.101117 Blame Module Offset: 0x008f641c Application LCID: 1033 Extra app info: Reg=en Loc=0x0409


Thread 0 crashed:

#  1  0x008f741c in __mh_execute_header + 0x008F641C (Microsoft Excel  
+ 0x008f641c)
#  2  0x00444fd8 in __mh_execute_header + 0x00443FD8 (Microsoft Excel  
+ 0x00443fd8)

Etc...
0
Comment
Question by:HKFuey
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
7 Comments
 
LVL 23

Expert Comment

by:ComputerTechie
ID: 34912317
Have you check for software updates for mac and office 2008.

CT
0
 
LVL 30

Expert Comment

by:SiddharthRout
ID: 34912352
HKFuey, I am not sure if this would help but since this post has been lying untouched, I thought I would share my opinion. After searching Google on EXC_BAD_ACCESS, I cam e across threads that this error is caused by bad memory management.

I had few MAC questions my self but didn't get much help. I would suggest you to do a lil' research on that error in Google.

Sid
0
 
LVL 30

Expert Comment

by:SiddharthRout
ID: 34912354
Oops forgot to refresh...

Sid
0
Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

 

Author Comment

by:HKFuey
ID: 34914218
Hi ComputerTechie, yes have checked for Office and OSX updates, all complete.

Hi Sid, I did try Google, and as you suggest the error points to some memory problem. I also found some references to macros causing the problem which may be more likely as the file did have macros when it started out on a PC.

As a workaround we copy the entire sheet, paste special: Values then Formats and the file can be saved to xls.

Unless someone has a better solution I'm tempted to blame Microsoft!

0
 
LVL 30

Accepted Solution

by:
SiddharthRout earned 500 total points
ID: 34914630
I was tempted to ask if you had macros in it but when you said it is an xlsx file, I decided against it. If you have macros then try saving it to xlsm first then then save it as .xls?

Sid
0
 
LVL 23

Expert Comment

by:ComputerTechie
ID: 34915511
it starting to sound the data not exporting correctly.

CT
0
 

Author Closing Comment

by:HKFuey
ID: 34915637
Saving as XLSM solves the problem, thanks!
0

Featured Post

SharePoint Admin?

Enable Your Employees To Focus On The Core With Intuitive Onscreen Guidance That is With You At The Moment of Need.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you see single cell contains number and text, and you have to get any date out of it seems like cracking our heads.
An introduction to the wonderful sport of Scam Baiting.  Learn how to help fight scammers by beating them at their own game. This great pass time helps the world, while providing an endless source of entertainment. Enjoy!
This Micro Tutorial will demonstrate how to use longer labels with horizontal bar charts instead of the vertical column chart.
This Micro Tutorial demonstrates in Microsoft Excel how to consolidate your marketing data by creating an interactive charts using form controls. This creates cool drop-downs for viewers of your chart to choose from.

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question