Solved

Office 2008 saving XLSX to XLS crash

Posted on 2011-02-16
7
701 Views
Last Modified: 2012-05-11
I have a Mac (OSX 10.5) user with Office 2008. When he tries to save a .xlsx document to .xls (XL 2003) format Excel crashes (see error below). Can anyone help? : -

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2011-02-16 09:52:11 +0000
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel Application Signature: XCEL Application Version: 12.2.8.101117 Crashed Module Name: Microsoft Excel Crashed Module Version: 12.2.8.101117 Crashed Module Offset: 0x008f641c Blame Module Name: Microsoft Excel Blame Module Version: 12.2.8.101117 Blame Module Offset: 0x008f641c Application LCID: 1033 Extra app info: Reg=en Loc=0x0409


Thread 0 crashed:

#  1  0x008f741c in __mh_execute_header + 0x008F641C (Microsoft Excel  
+ 0x008f641c)
#  2  0x00444fd8 in __mh_execute_header + 0x00443FD8 (Microsoft Excel  
+ 0x00443fd8)

Etc...
0
Comment
Question by:HKFuey
  • 3
  • 2
  • 2
7 Comments
 
LVL 23

Expert Comment

by:ComputerTechie
ID: 34912317
Have you check for software updates for mac and office 2008.

CT
0
 
LVL 30

Expert Comment

by:SiddharthRout
ID: 34912352
HKFuey, I am not sure if this would help but since this post has been lying untouched, I thought I would share my opinion. After searching Google on EXC_BAD_ACCESS, I cam e across threads that this error is caused by bad memory management.

I had few MAC questions my self but didn't get much help. I would suggest you to do a lil' research on that error in Google.

Sid
0
 
LVL 30

Expert Comment

by:SiddharthRout
ID: 34912354
Oops forgot to refresh...

Sid
0
Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

 

Author Comment

by:HKFuey
ID: 34914218
Hi ComputerTechie, yes have checked for Office and OSX updates, all complete.

Hi Sid, I did try Google, and as you suggest the error points to some memory problem. I also found some references to macros causing the problem which may be more likely as the file did have macros when it started out on a PC.

As a workaround we copy the entire sheet, paste special: Values then Formats and the file can be saved to xls.

Unless someone has a better solution I'm tempted to blame Microsoft!

0
 
LVL 30

Accepted Solution

by:
SiddharthRout earned 500 total points
ID: 34914630
I was tempted to ask if you had macros in it but when you said it is an xlsx file, I decided against it. If you have macros then try saving it to xlsm first then then save it as .xls?

Sid
0
 
LVL 23

Expert Comment

by:ComputerTechie
ID: 34915511
it starting to sound the data not exporting correctly.

CT
0
 

Author Closing Comment

by:HKFuey
ID: 34915637
Saving as XLSM solves the problem, thanks!
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we discuss how to recover the missing Outlook 2011 for Mac data like Emails and Contacts manually.
This code takes an Excel list of URL’s and adds a header titled “URL List”. It then searches through all URL’s in column “A”, looking for duplicates. When a duplicate is found, it is moved to the top of the list. The duplicate URL’s are then highlig…
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…
This Micro Tutorial demonstrates using Microsoft Excel pivot tables, how to reverse engineer competitors' marketing strategies through backlinks.

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question