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How to properly use the Terminal Server Printer Redirection tool

Posted on 2011-02-16
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Last Modified: 2012-05-11
I have a server 2003 standard machine that is licensed as a Terminal Server.  I have some clients logging in that have a Canon iR-C2380-2550 class printer that is failing to redirect.  I downloaded what would be a perfectly suitable pcl 5/5e driver from Canon's website.  I installed the driver on the server (just the driver not an actual printer) and used the TSPDRW tool to try and place the driver in the NTSubsPrint.inf file to resolve the issue.  However, my driver does not show up in the list of potential substitutions.  My question is this:

What the hell is a MINI driver and what criteria do I need to meet in order to get a driver to show up in the list of possible substitutions?  If anyone has any other methods/techniques they use to cleanly and effectively enable printer redirection for rdp clients please feel free to share those also.
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Question by:willmarple
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connectex earned 500 total points
ID: 34912362
I'm not very familar with TSPDRW personally. But I've used terminal services and Citrix products for several years. The main issues are:

1

You must have a driver load to support the remote printer(s). No printer object just install the driver.

2

The driver name must match exactly to the driver name installed on the user's remote system. Mappings can be used to handle driver name differences. Sometimes the drive name will be difference accross OSes. The driver name should be in your event logs.

3

Don't try to mix drivers. You don't want PCL5 and the server and PCL6 on the remote system. Try to allowed use the same driver.
If you want to avoid most of this messy driver stuff, check out Microsoft's EasyPrint (2008R2), TriCerat's ScrewDrivers, or ThinPrint's products.
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Expert Comment

by:connectex
ID: 34912368
Step 3 should be...Try to always use the same driver on both server and remote system.
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Author Closing Comment

by:willmarple
ID: 34962468
Good pointers and I really like the TriCerat product!
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LVL 13

Expert Comment

by:connectex
ID: 34962907
Glad, I could help. BTW, my company is a TriCerat reseller. If you help getting a licensed product just e-mail me at mattm AT connectexitc.com
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