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VSS patches in Windows Server 2008 R2 Std editio

Posted on 2011-02-16
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Last Modified: 2012-05-11
Hi All,

I am having an issue regarding VSS system service. VSS backup is stuck while taking the VSS system service backup. Is there any patch released to fix this issue. And I am not getting any error event in application logs. but still VSS system Service backup failed. Please suggest what to do
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Question by:Mahi1983
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LVL 124
ID: 34931083
Check the event logs, and can you post any event log VSS errors?
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Author Comment

by:Mahi1983
ID: 34931355
Hi,

I am getting this error in Legato Networker while taking the VSS System Service Save set backup. Issue seems relate to Windows Server 2008 R2 edition
VSS-issue.JPG
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LVL 1

Author Comment

by:Mahi1983
ID: 34933810
Can anyone suggest?
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LVL 124
ID: 34933839
Can you post events from the Windows Event logs if any?
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LVL 1

Author Comment

by:Mahi1983
ID: 34933873
I am not getting any Event logs and even when I am executing the VSS admin writers command, No errors in all the save set is displaying.

When I make any changes in IIS configuration files, I am not able to take the backup of System Service save set backup. I already pasted a screenshot above. Backup got stuck somewhere.
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LVL 1

Author Comment

by:Mahi1983
ID: 34935845
Anyone is there to help me out on this?
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LVL 1

Author Comment

by:Mahi1983
ID: 34937341
Somebody there to help me out on this please
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LVL 124

Assisted Solution

by:Andrew Hancock (VMware vExpert / EE MVE^2)
Andrew Hancock (VMware vExpert / EE MVE^2) earned 1200 total points
ID: 34937382
If you've got no errors in the event log, of VSS Writes are okay, I think you going to have to esclate this to Legato Support.
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LVL 1

Author Comment

by:Mahi1983
ID: 34937456
I contacted to Legato support they are saying check whether any patch released in Microsoft for Win2k8 std r2. when i contact microsoft..they are asking us to provide support id. that we dont hav with us..thats why i m asking u guys. Please tell me if any fix available for this issue
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LVL 124

Assisted Solution

by:Andrew Hancock (VMware vExpert / EE MVE^2)
Andrew Hancock (VMware vExpert / EE MVE^2) earned 1200 total points
ID: 34937491
No patches have been released. If Legato did not have the answer, it is unlikely that Microsoft would help you with another vendors application issue.  I think you would be better having the zione changef to Backup and Restore, somebof those Experts may have seen this issuebwith Legato.
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LVL 14

Accepted Solution

by:
theruck earned 800 total points
ID: 34938475
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LVL 1

Assisted Solution

by:Mahi1983
Mahi1983 earned 0 total points
ID: 35240088
Have to contact Microsoft for relevant patch.

Thanks for your help.
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LVL 124
ID: 35240131
What's the relevant Hotfix/Patch Number and KB Aritcle?
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LVL 1

Author Closing Comment

by:Mahi1983
ID: 35308354
Contacted to Microsoft there is a patch released for this issue.
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