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Send on Behalf

Posted on 2011-02-16
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Last Modified: 2012-05-11
Ok so I have a client that is using outlook 2007 connected to exchange 2003. The problem is that she has permission to send on behalf but it's not saying that. It only has the name that she puts in the From field. It's like she has send as permission. Ive checked the server and she is not listed as having the send as only send on behalf of. Im lost please help?
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Question by:sfelts
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Expert Comment

by:flyingsky
ID: 34907061
Hi there,
    I think this article is good start point (you need to reverse the step, of cause). Sounds like she is a delegate of some sort.
    http://www.cryer.co.uk/brian/msexchange/exch_howto_grant_send_on_behalf_of.htm
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Author Comment

by:sfelts
ID: 34907162
Well she has send on behalf of permission in outlook along with editor permissions. ON the exchange server she is listed on the users box as having send on behalf of permission. It acts as though she has Send as permisions instead? ANy more thoughts?
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by:flyingsky
ID: 34907235
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Author Comment

by:sfelts
ID: 34907306
She is not selected as having Send as permissions. Which is what we want but somehow she has it. When she goes to her managers inbox and puts herself in the From box and sends it. It looks like she sent it, not on behalf of.
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by:flyingsky
ID: 34907547
Let's clarify this.
Send As is set in Active Directory. Send on behalf is set in Outlook (through Delegate).
So you are saying she is a delegate (setup through outlook), but not granted Send As through AD?
If so, what I would suggest is clear everything first, both from AD and outlook, check to make sure she has NO rights to either send on behalf or send as. Keep in mind, AD rights changes may take up to two hours to take effect.
Then, try just give her only send on behalf (is this what you want?)
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Author Comment

by:sfelts
ID: 34907582
SHe has nothing selecterd in AD. She only has Delegate permission in Outlook. But somehow she seems to have Send as permission.
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Expert Comment

by:flyingsky
ID: 34907640
In AD, you need to check her manager's account, under 'security" tab.
Does she belong to any AD group that has "send as" set?
Is it possible to take her out from Delegation and see what will happen?
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by:sfelts
ID: 34907654
Well the only member set as Send As is \Self
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by:flyingsky
ID: 34907732
If you take her out from Delegation tab, what will happen? Can she still "send as"?
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Author Comment

by:sfelts
ID: 34909637
yep took her out of delegates and she can still send as. Weird
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Expert Comment

by:flyingsky
ID: 34910124
what you can do is, in AD, add her account to the security tab of the Manager, give her 'send as" permission. Wait for a while for the change to take effect (2 hours at most), then remove her account from the secruity tab. This should fix the problem (you may need to wait 2 hours again after you remove).
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Author Comment

by:sfelts
ID: 34910144
Update!!!!! Loaded outlook on another pc and it works great. Shows up the correct way. So I deleted her user profile on her computer and reloaded outlook and the same thing happens. Still does not show as on behalf of. What the heck

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Expert Comment

by:flyingsky
ID: 34910186
Try what I just suggested if you can. Hope it works for you.
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Accepted Solution

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sfelts earned 0 total points
ID: 35030260
Ended up just deleting and recreating permissions. Not sure what it was but that did it.
Thanks for your help
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Author Closing Comment

by:sfelts
ID: 35067614
Not sure
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