NOTHING will index my Outlook Express for search purposes
I've been using X1 Search for years without a problem. But recently it refuses to index my e-mail. I use search every day for various reasons so in desperation I tried all the other e-mail search software: Copernic, Windows Search, Google Desktop Search, Isys, Exalead. NONE of them will index my mail! Outlook Express is working perfectly for me. And Amic e-mail backup is not having any trouble backing up and restoring my e-mail. In desperation I restored an Acronis image from February 1 when X1 was running fine. It wouldn't index my e-mail! This would be worth a million points to me. It's really got me stumped.
ASKER
I don't quite understand what you're saying. X1 and all the others support Outlook Express. As I say, I've used X1 for years and years and am using the most current version. NO search program is currently able to index Outlook Express.
As I said I can only point you in a direction.
May I ask what changed?
Any error messages we can work with?
Is Outlook Express your default email client?
Is Outlook Express corrupted?
Maybe itr performed a compact
The fact none will index something must have changed with in OE.
Does Windows Indexing function?
R/click My Computer either on the Desktop or Start Menu and choose
Manage.
Click the plus sign next to Service and Applications.
Click the plus sign next to Indexing Service.
Click on Directories
You can add the Directories where OE stores it's files,
Or, you can click Help > Help Topics > click the Contents tab > then
enter indexing to access the Indexing Service overview
Another thing I have read regarding Google Desktop Search
Desktop will only index the mail from your main Outlook Express identity, and not from any additional identities. If you'd like to change your main Outlook Express identity so that Desktop can index and search your email, you'll need to adjust your settings within Outlook Express. To do so, go to File > Identities > Manage Identities.
May I ask what changed?
Any error messages we can work with?
Is Outlook Express your default email client?
Is Outlook Express corrupted?
Maybe itr performed a compact
The fact none will index something must have changed with in OE.
Does Windows Indexing function?
R/click My Computer either on the Desktop or Start Menu and choose
Manage.
Click the plus sign next to Service and Applications.
Click the plus sign next to Indexing Service.
Click on Directories
You can add the Directories where OE stores it's files,
Or, you can click Help > Help Topics > click the Contents tab > then
enter indexing to access the Indexing Service overview
Another thing I have read regarding Google Desktop Search
Desktop will only index the mail from your main Outlook Express identity, and not from any additional identities. If you'd like to change your main Outlook Express identity so that Desktop can index and search your email, you'll need to adjust your settings within Outlook Express. To do so, go to File > Identities > Manage Identities.
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ASKER
The line that helped: You know how to ascertain the path to the DBX "Store Folder" for the current OE identity, right?
Wrong! I didn't know. And once I discovered that my mail was being stored in a bizarre folder called "item1=" I investigated further and found that a program (probably the anti-spam program Cloudmark) took it upon itself to store my mail in a folder that no search program would be able to recognize! I created a new identity, imported all my mail from that folder, and now X1 is indexing my mail! Thank you!
Wrong! I didn't know. And once I discovered that my mail was being stored in a bizarre folder called "item1=" I investigated further and found that a program (probably the anti-spam program Cloudmark) took it upon itself to store my mail in a folder that no search program would be able to recognize! I created a new identity, imported all my mail from that folder, and now X1 is indexing my mail! Thank you!
Well I'm happy to know that my suggestions asisted BillDL to help you. Funny how that works hey :P
Thank you mpekar. Glad you were able to get that working.
I have no experience with this tool
but when I see this>I've been using X1 Search for years without a problem<< indicates possible changes to the software, updated? Expired?
Re-install it / update it etc.
You have not commecnted if you tried that
only that you >> In desperation I restored an Acronis image from February 1 when X1 was running fine.
From my research I dont see where it supports the Outlook Express DBX files only PST from Outlook.
You must import your mail into one of our supported email clients (Outlook, Thunderbird or Lotus Notes) to allow X1 to index the contents.
Here's a list you could try out.
http://www.x1.com/support/knowledge-base?search=X1+stopped+working