I would like to know if there is a way to have every future e-mail sent to the 'Engineer' email address to be also be sent to their supervisor(a different e-mail address/user account)?
Or perhaps if someone sends and e-mail to the 'Engineer' user account/email then a copy of that e-mail is sent to the 'Engineers' email group? Just incase someone e-mails the 'Engineer' about a maintenance request; but, they are not in until later then the 'Supervisor' can see the e-mail as well and start working on that problem sooner than the 'engineer' can.
We are using Exchange 2007 running on a Windows 2008 Server. The client we are running is Outlook 2007. One may reference a previous question, if they would like to: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_26815475.html