Solved

How do I send a copy of an email sent to 1 user to be sent to another user as well in Outlook 2007

Posted on 2011-02-16
8
531 Views
Last Modified: 2012-05-11
Hello:

I would like to know if there is a way to have every future e-mail sent to the 'Engineer' email address to be also be sent to their supervisor(a different e-mail address/user account)?

Or perhaps if someone sends and e-mail to the 'Engineer' user account/email then a copy of that e-mail is sent to the 'Engineers' email group?  Just incase someone e-mails the 'Engineer' about a maintenance request; but, they are not in until later then the 'Supervisor' can see the e-mail as well and start working on that problem sooner than the 'engineer' can.

We are using Exchange 2007 running on a Windows 2008 Server.  The client we are running is Outlook 2007.  One may reference a previous question, if they would like to:  http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_26815475.html
0
Comment
Question by:Pkafkas
  • 3
  • 2
  • 2
  • +1
8 Comments
 
LVL 3

Assisted Solution

by:iamshergill
iamshergill earned 217 total points
ID: 34907355
Mailbox properties > Exchange General > Deliver Options > Forwarding Address:Set account (Configure an account to which you want to forward mails).

This is for Exchange 2003. For exchange 2007, there are different steps, but more or less same.

If you want, please let me know.
0
 
LVL 23

Accepted Solution

by:
Suliman Abu Kharroub earned 217 total points
ID: 34907367
Open the mailbox properties from EMC, mailflow settings --> delivery options  check "forward to"
a.PNG
0
 
LVL 76

Expert Comment

by:David Lee
ID: 34907805
Hi, Pkafkas.

If you want an Outlook solution, then sign into the Engineer mailbox and create a rule that forwards to the supervisor.
0
NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

 
LVL 1

Author Comment

by:Pkafkas
ID: 34907919
Will the 'Engineer' email account still receive e-mails sent to it?  Or will the forwarding just re-direct it to the supervisor not allowing the Engineer to recevie any new emails.  If that is not the case, that is fine then.

Please let me know.
0
 
LVL 23

Expert Comment

by:Suliman Abu Kharroub
ID: 34908500
may I ask why you dont go for server side solution ?
0
 
LVL 76

Assisted Solution

by:David Lee
David Lee earned 66 total points
ID: 34908722
The Engineer account will still receive a copy.
0
 
LVL 1

Author Comment

by:Pkafkas
ID: 34908730
I would prefer a server side soultion.  I do like the forwarding idea; but, I just wanted to make sure that the 'Engineer' user will still receives emails if that rule is created.  

I could just test it and see.  Ohh I see that the check box states... 'Delivery address to both forwarding address and mailbox'.  That should work then.  I will test it out.
0
 
LVL 76

Expert Comment

by:David Lee
ID: 34908789
As a side note, the rule is a server side solution.  The rule runs at the server.  It's usually much easier for anyone who is not an email admin to set up a rule for this than to get the email admin to set up forwarding at the Exchange server itself.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question