Solved

cannot start MSExchangeIS

Posted on 2011-02-16
6
1,274 Views
Last Modified: 2012-05-11
Hi,

I'm Installing MS Exchange on a brand new Windows 2008 R2. The mailbox role instalation fails to install because it cannot start MSExchangeIS service.

I try to start the service manually but it also fails.

What can I do?

Thank you.
0
Comment
Question by:ScreenFox
  • 4
6 Comments
 
LVL 7

Expert Comment

by:thakurdinesh
ID: 34907778
This may be due to incorrect group membership or missing SeSecurityPrivilege permissions..

Could you please post the event log from the event viewer?
0
 

Author Comment

by:ScreenFox
ID: 34907916
Hi, I tried to start the service manually. Here's the event log: (translated from spanish)

Register name: System
Origin:        Service Control Manager
Date:         16/02/2011 17:10:07
Event Id. 7024
Task category: None
Level::         Error
Keywords:Classic
User: Unavailable
Computer:        MEX.sigma.red
Description:
The service MS Exchange - Information Storage closed with a service specific error. The operation was completed correctly.

Event XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7024</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2011-02-16T16:10:07.578125000Z" />
    <EventRecordID>3400</EventRecordID>
    <Correlation />
    <Execution ProcessID="460" ThreadID="548" />
    <Channel>System</Channel>
    <Computer>MEX.sigma.red</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Microsoft Exchange - Almacén de información</Data>
    <Data Name="param2">%%0</Data>
  </EventData>
</Event>

0
 
LVL 20

Expert Comment

by:Satya Pathak
ID: 34911282
0
[Webinar] Disaster Recovery and Cloud Management

Learn from Unigma and CloudBerry industry veterans which providers are best for certain use cases and how to lower cloud costs, how to grow your Managed Services practice in IaaS clouds, and how to utilize public cloud for Disaster Recovery

 

Author Comment

by:ScreenFox
ID: 34914074
What I understand from this article is that a third-party antivirus software may have corrupted the service log and so the service stops.

I think this cannot be the case, because I have no third-party antivirus software installed on this server yet.

Thank you.
0
 

Accepted Solution

by:
ScreenFox earned 0 total points
ID: 34924057
Hi:

FInally I worked it out with the only reliable solution with Microsoft products. Format the server and re-install the Operating System. Now the Exchange instalation executed with no errors from start to end.

The only thing I changed this time is that Installed Exchangeright after installing the OS and AD services, without having installed Microsoft Updates. I hope that helps someone.

Thanks for your help.
0
 

Author Closing Comment

by:ScreenFox
ID: 34949991
I could find a solution myself.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now