Solved

cannot start MSExchangeIS

Posted on 2011-02-16
6
1,269 Views
Last Modified: 2012-05-11
Hi,

I'm Installing MS Exchange on a brand new Windows 2008 R2. The mailbox role instalation fails to install because it cannot start MSExchangeIS service.

I try to start the service manually but it also fails.

What can I do?

Thank you.
0
Comment
Question by:ScreenFox
  • 4
6 Comments
 
LVL 7

Expert Comment

by:thakurdinesh
Comment Utility
This may be due to incorrect group membership or missing SeSecurityPrivilege permissions..

Could you please post the event log from the event viewer?
0
 

Author Comment

by:ScreenFox
Comment Utility
Hi, I tried to start the service manually. Here's the event log: (translated from spanish)

Register name: System
Origin:        Service Control Manager
Date:         16/02/2011 17:10:07
Event Id. 7024
Task category: None
Level::         Error
Keywords:Classic
User: Unavailable
Computer:        MEX.sigma.red
Description:
The service MS Exchange - Information Storage closed with a service specific error. The operation was completed correctly.

Event XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7024</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2011-02-16T16:10:07.578125000Z" />
    <EventRecordID>3400</EventRecordID>
    <Correlation />
    <Execution ProcessID="460" ThreadID="548" />
    <Channel>System</Channel>
    <Computer>MEX.sigma.red</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Microsoft Exchange - Almacén de información</Data>
    <Data Name="param2">%%0</Data>
  </EventData>
</Event>

0
 
LVL 20

Expert Comment

by:SatyaPathak
Comment Utility
0
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

 

Author Comment

by:ScreenFox
Comment Utility
What I understand from this article is that a third-party antivirus software may have corrupted the service log and so the service stops.

I think this cannot be the case, because I have no third-party antivirus software installed on this server yet.

Thank you.
0
 

Accepted Solution

by:
ScreenFox earned 0 total points
Comment Utility
Hi:

FInally I worked it out with the only reliable solution with Microsoft products. Format the server and re-install the Operating System. Now the Exchange instalation executed with no errors from start to end.

The only thing I changed this time is that Installed Exchangeright after installing the OS and AD services, without having installed Microsoft Updates. I hope that helps someone.

Thanks for your help.
0
 

Author Closing Comment

by:ScreenFox
Comment Utility
I could find a solution myself.
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now