Solved

cannot start MSExchangeIS

Posted on 2011-02-16
6
1,281 Views
Last Modified: 2012-05-11
Hi,

I'm Installing MS Exchange on a brand new Windows 2008 R2. The mailbox role instalation fails to install because it cannot start MSExchangeIS service.

I try to start the service manually but it also fails.

What can I do?

Thank you.
0
Comment
Question by:ScreenFox
  • 4
6 Comments
 
LVL 7

Expert Comment

by:thakurdinesh
ID: 34907778
This may be due to incorrect group membership or missing SeSecurityPrivilege permissions..

Could you please post the event log from the event viewer?
0
 

Author Comment

by:ScreenFox
ID: 34907916
Hi, I tried to start the service manually. Here's the event log: (translated from spanish)

Register name: System
Origin:        Service Control Manager
Date:         16/02/2011 17:10:07
Event Id. 7024
Task category: None
Level::         Error
Keywords:Classic
User: Unavailable
Computer:        MEX.sigma.red
Description:
The service MS Exchange - Information Storage closed with a service specific error. The operation was completed correctly.

Event XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7024</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2011-02-16T16:10:07.578125000Z" />
    <EventRecordID>3400</EventRecordID>
    <Correlation />
    <Execution ProcessID="460" ThreadID="548" />
    <Channel>System</Channel>
    <Computer>MEX.sigma.red</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Microsoft Exchange - Almacén de información</Data>
    <Data Name="param2">%%0</Data>
  </EventData>
</Event>

0
 
LVL 20

Expert Comment

by:Satya Pathak
ID: 34911282
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:ScreenFox
ID: 34914074
What I understand from this article is that a third-party antivirus software may have corrupted the service log and so the service stops.

I think this cannot be the case, because I have no third-party antivirus software installed on this server yet.

Thank you.
0
 

Accepted Solution

by:
ScreenFox earned 0 total points
ID: 34924057
Hi:

FInally I worked it out with the only reliable solution with Microsoft products. Format the server and re-install the Operating System. Now the Exchange instalation executed with no errors from start to end.

The only thing I changed this time is that Installed Exchangeright after installing the OS and AD services, without having installed Microsoft Updates. I hope that helps someone.

Thanks for your help.
0
 

Author Closing Comment

by:ScreenFox
ID: 34949991
I could find a solution myself.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Utilizing an array to gracefully append to a list of EmailAddresses
This article explains how to install and use the NTBackup utility that comes with Windows Server.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question