Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

cannot start MSExchangeIS

Posted on 2011-02-16
6
Medium Priority
?
1,294 Views
Last Modified: 2012-05-11
Hi,

I'm Installing MS Exchange on a brand new Windows 2008 R2. The mailbox role instalation fails to install because it cannot start MSExchangeIS service.

I try to start the service manually but it also fails.

What can I do?

Thank you.
0
Comment
Question by:ScreenFox
  • 4
6 Comments
 
LVL 7

Expert Comment

by:thakurdinesh
ID: 34907778
This may be due to incorrect group membership or missing SeSecurityPrivilege permissions..

Could you please post the event log from the event viewer?
0
 

Author Comment

by:ScreenFox
ID: 34907916
Hi, I tried to start the service manually. Here's the event log: (translated from spanish)

Register name: System
Origin:        Service Control Manager
Date:         16/02/2011 17:10:07
Event Id. 7024
Task category: None
Level::         Error
Keywords:Classic
User: Unavailable
Computer:        MEX.sigma.red
Description:
The service MS Exchange - Information Storage closed with a service specific error. The operation was completed correctly.

Event XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7024</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2011-02-16T16:10:07.578125000Z" />
    <EventRecordID>3400</EventRecordID>
    <Correlation />
    <Execution ProcessID="460" ThreadID="548" />
    <Channel>System</Channel>
    <Computer>MEX.sigma.red</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">Microsoft Exchange - Almacén de información</Data>
    <Data Name="param2">%%0</Data>
  </EventData>
</Event>

0
 
LVL 20

Expert Comment

by:Satya Pathak
ID: 34911282
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:ScreenFox
ID: 34914074
What I understand from this article is that a third-party antivirus software may have corrupted the service log and so the service stops.

I think this cannot be the case, because I have no third-party antivirus software installed on this server yet.

Thank you.
0
 

Accepted Solution

by:
ScreenFox earned 0 total points
ID: 34924057
Hi:

FInally I worked it out with the only reliable solution with Microsoft products. Format the server and re-install the Operating System. Now the Exchange instalation executed with no errors from start to end.

The only thing I changed this time is that Installed Exchangeright after installing the OS and AD services, without having installed Microsoft Updates. I hope that helps someone.

Thanks for your help.
0
 

Author Closing Comment

by:ScreenFox
ID: 34949991
I could find a solution myself.
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
In this post, I will showcase the steps for how to create groups in Office 365. Office 365 groups allow for ease of flexibility and collaboration between staff members.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

886 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question