Solved

Can we track/log text messages on company Blackberry with BlackBerry Professional Software?

Posted on 2011-02-16
1
650 Views
Last Modified: 2012-05-11
We have BlackBerry Manager 4.1.4.17 installed on a SBS2003 server.  I know enough to add and delete users, but have never delved into creating or editing IT Policies.  Since we don't have the full blown BES, can we turn on logging so we can see all text messages.  I found the log files, but the SMSlog_date.CSV is empty.  We have a user that sent over 2,000 text messages to one phone number in one month.  Our carrier says they can't provide us with any details.  Thanks for your help.
0
Comment
Question by:fredgcook
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 25

Accepted Solution

by:
RobMobility earned 500 total points
ID: 34916144
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Blackberry Enterprise Service 10 7 504
how to transfer blackberry data to iphone 5 3 1,169
Sync all devices with google contacts 12 43
Hardware keyboards 11 98
Have you ever wondered if there is a way to get a message delivery receipt without interrogating the BlackBerry log files or using the Resource Kit tools? It is possible using this tip: When troubleshooting whether a BlackBerry is receiving email…
After going through the deployment of BlackBerry Device Service 10, and seeing a number of questions posted about it, this article addresses some of the issues and particulars of the installation. There have been a number of other questions posted, …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question