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Office 2003 docs show up in Recent but 2007/2010 docs do not (Windows 7)

Posted on 2011-02-16
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Last Modified: 2012-05-11
I have a Windows 7 Dell laptop that has Office Professional 2010 installed as well as Excel 2003 (Professional) The Excel 2003 is necessary to open an antiquated Lotus 1-2-3 file.  The problem is that the Recent items list in the start menu seems to only show the excel 2003 docs and will not show excel 2007/2010 docs. I tried opening existing 2010 docs and saving them in the same directory as well as saving them on the local drive, and they still don't show in the Recent Items list. I have looked at the Recent Items folder to see if there were corrupted files there and I don't see anything out of place such as files that are much larger than others. (Internet solution). This is our president's machine, so I don't have a whole lot of screwing around access to it, nor do I have any other Win7 machines to test on, so I need some concrete things to check before I interrupt his workflow. Internet searches have turned up a lot of answers regarding the Recent lists within specific Office apps, but this doesn't help my issue.
 Thanks.
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Question by:tallgeye
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7 Comments
 
LVL 6

Expert Comment

by:CrowaX
ID: 34907814
A few questions.

Are they not showing up in the Recent list in the windows start menu, or is it the Recent list in excel?

If it is excel, are you opening 2007 excel documents in 2003 specificly?

Do you have the Office 2007 compatability back installed for 2003?

Let me know some of these answers and I'll see what I can come up with.
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Author Comment

by:tallgeye
ID: 34907939
CrowaX,
They are not showing up in the Windows start menu Resent list. They are showing up in Excel's  Recent file list.  We are opening them in Excel 2010 except for the one file a week that we need 2003 for.
Compatibility Pack is not installed as we didn't need it with 2010 installed.  I did confirm that it seems to be limited to Excel, as I had the pres open and save a word.docx file and it showed up in the recent list.
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LVL 6

Expert Comment

by:CrowaX
ID: 34908373
I tried to replicate this problem by installing 2003 on my computer with 2010, but both show up just fine.

I understand you can not get to the computer and work on it easily. But I have a few things to check when you can.

First, in Excel 2010 go to File - Options - Advanced and scroll down to Display. The first line under the display header says how many recent xlsx to show. Be sure it is not set to 0. I will assume it isnt since your excel is showing them, but always worth a shot.

Also, it may help to remove whichever office you installed first and reinstall. Obvously my 2010 was on there first, so maybe installing 2003 second could help, or the other way around.

And last, I read a lot about clearing out the %AppData%\Microsoft\Windows\Recent\AutomaticDestinations
folder. Of course I would back the folder up before clearing it out.

I assume this problem is specific to the xls extension, and not the program, but you can check it by opening an XLS file with 2010 and see if it shows up in the recent.
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Author Comment

by:tallgeye
ID: 34908511
First, in Excel 2010 go to File - Options - Advanced and scroll down to Display. The first line under the display header says how many recent xlsx to show.
Set to 25

Opened in 2010 and still no luck. Seems as if it doesn't matter whether I tell it to open in 2003 or not it still opens in 2010. Pointed to Office11 folder excel.exe instead of Office14
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LVL 6

Expert Comment

by:CrowaX
ID: 34909223
My XLS open in 2003, but  maybe it's because I installed that one second, and it overwrote the exensions from XLS.
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Accepted Solution

by:
tallgeye earned 0 total points
ID: 35165423
This seems to be resolved after uninstalling Excel 2003. Evidently the one report that required 2003 is no longer being looked at anyway.  Thank for everyone's help.
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Author Closing Comment

by:tallgeye
ID: 35196635
Problem was resolved after uninstalling Excel 2003
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