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Thanks guys, I just wish ther was a tool to &quot;run&quot; an email through to see why it might have a problem. &nbsp;Or at least it'd be nice if you were able to find out why your own spam filter (symantec etc) blocked the email. &nbsp;<br />
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t0dd_sw, lots of good info there.
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Thanks guys, I just wish ther was a tool to "run" an email through to see why it might have a problem.  Or at least it'd be nice if you were able to find out why your own spam filter (symantec etc) blocked the email.  

t0dd_sw, lots of good info there.

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Running Exchange 2007 with Symantec Mail Security and Premium Antispam. &nbsp;Is there any way through logging or SMS of troubleshooting exactly why a message was flagged as spam so we can instruct users on composing emails or find out if it was due to another reason that it was flagged? &nbsp;If not is there a tool out there somewhere that you can run an email through to see if something in it causes it to be suspected spam? &nbsp;We have a network of business peers and occasionally someone's message doesn't get through. &nbsp;I'd like to be able to tell them why something got flagged instead of just that it got flagged for some reason.
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Running Exchange 2007 with Symantec Mail Security and Premium Antispam.  Is there any way through logging or SMS of troubleshooting exactly why a message was flagged as spam so we can instruct users on composing emails or find out if it was due to another reason that it was flagged?  If not is there a tool out there somewhere that you can run an email through to see if something in it causes it to be suspected spam?  We have a network of business peers and occasionally someone's message doesn't get through.  I'd like to be able to tell them why something got flagged instead of just that it got flagged for some reason.

Troubleshooting spam

Various techniques are used to prevent email spam (unsolicited bulk email). No technique is a complete solution to the spam problem, and each has trade-offs between incorrectly rejecting legitimate email (false positives) vs. not rejecting all spam (false negatives) - and the associated costs in time and effort. Anti-spam techniques can be broken into four broad categories: those that require actions by individuals, those that can be automated by email administrators, those that can be automated by email senders and those employed by researchers and law enforcement officials.

AntiSpam

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.