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Computer Hijacked, Hijack this log for experts

Posted on 2011-02-16
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Last Modified: 2013-12-06
Hey guys! I've been working with a client, who was attacked by someone her daughter knew.
Long story short, guy was tech savy, they got into a fight, i'm assuming he got a keylogger on her computer, he'd been hijacking all of her facebook/myspace/whatever accounts, then eventually stole the family credit card when they ordered something.

I've cleaned all the malware, tracking cookies, temp files, etc with my usual combos of CCLeaner, malwarebytes, hitmanpro, combofix, everything seems fine, but i wanted to double check the hijack this log, as far as i see it looks good, but better safe then sorry!


hijackthis.log
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Question by:STS-Tech
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rnicolaus earned 167 total points
ID: 34907913
Sounds like it needs more than that - (hope the police are involved) - I would seriously think about backing up data, reformatting and a reinstall.  If he had a chance to install a key logger, there's probably more than that on there.

If they insist on just cleaning, check for Rootkits - Run TDSSKiller from Kaspersky
And run just about any other root kit tool on it you can find.

Also, remove the drive, and connect it as a secondary drive in anther system and scan it thoroughly again from there.
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by:meko72
meko72 earned 167 total points
ID: 34907957
Good morning!

  All looks well in the log. As a precaution I would run (System File Check) to verify that no system files have been compromised.
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Assisted Solution

by:Jonvee
Jonvee earned 166 total points
ID: 34908264
The HijackThis log file looks okay, but please be aware that HijackThis will often miss detecting rootkits and other nasties!  
However, you appear to have run a whole arsenal of scanners and the computer is probably well & truly disinfected!

But ...here's another, free, popular scanner that could give you further confirmation that all is well...
Dr.Web CureIt!
http://www.freedrweb.com/cureit/?lng=en

In case you need the extra information for the earlier comment>
TDSSkiller:
http://support.kaspersky.com/downloads/utils/tdsskiller.zip

TDSSKiller tutorial, if needed:
http://support.kaspersky.com/viruses/solutions?qid=208280684
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by:STS-Tech
ID: 34908424
Forgot about good olde TDSS killer, great program, i do find hitman generally gets the TDSS rootkits, but i'll run it just incase. I'm pretty confident that it won't need a rebuild, but we'll find out when she tries to make a facebook again (kids these days), thanks for reviewing, i should start picking up on that skillset, but hell these days with the tools we have, hijackthis is becoming a thing of the past!
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LVL 27

Expert Comment

by:Jonvee
ID: 34908600
Well, we need a few strong friendly disinfecting tools on our side, if we're going to draw level & beat the bad guys!   Thanks for the feedback.
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